Rejected from T-Mobile

tanguera_2

Hi all,

Just signed up for a T-Mobile contract. Provided my current (11 months here) address, and the last place I lived. I had lived at the last place for 2 years but in that time never bothered to move anything from my parents address, so things like contract o2 phone, bank etc were all registered elsewhere.

Signed up to T-Mobile, but only provided my current and the last address, not my parents address. Sadly got declined. I just got an Equifax credit report, and entered my current address and then my parents address; in essence ignoring my 2 year tenure elsewhere. There are still a couple of accounts registered at my parents; crucially my bank account and my (soon to be cancelled) o2 account.


SO - at this stage should I:

1: Write to T-Mobile and explain in nicer words what I've said here?
2: Cancel the T-Mo contract then reapply, providing my current address and my parents address?
3: Learn how to communicate in morse code in case that makes a comeback?

Jon_01

You could call them and ask them to pass it to their credit referrals dept. They 'may' then take you with a refundable deposit.
You could try for a sim only month by month acc and then try for an acc with a phone in say 3 months, that sometimes works.
You could try through a dealer rather the T direct.

macman

If your bank account or credit/debit card (i.e. whatever source your monthly payments are coming from) are registered at a different address to your current one for billing, then it's not surprising that you've been rejected, especially with a 2 year gap.
Are you on the electoral roll at your current address? If not then get registered ASAP, as that is another credit scoring black mark.