Pc Techno Support, scam?

choccyface2006

My dad has had a call from these people this morning offering pc support. He has handed over £70 and they have accessed his desktop remotly in order to help it run smooth/fix bugs etc....

I was horrified to hear of this and assume it's a scam. If he is lucky he has just lost the money but could they have installed a trojon/key logger/other dangerous programme which could compromise his computer, harvest passwords or cause havoc?

What should we do now?

Thank you

Sarah x

zartub

download and run malwarebytes from here

http://www.malwarebytes.org/

to see if they have installed any nasties first.

CHR15

You could do a System Restore. Pick a time before the even took place.

Still run the scans though.

aerostar

Get onto the credit card/bank company and tell them, you may get the money back, just do not delay.

amcluesent

>What should we do now?<

Change all your passwords! Put the old boy in a home!

Actually, they don't look like out-and-out shysters - http://pctechnosupport.com/

CHR15

Anyone ringing out of the blue to offer you ANYTHING is a Shyster.

bat999

amcluesent wrote: »

Actually, they don't look like out-and-out shysters - http://pctechnosupport.com/

Yes they do.
:cool:

chunter

1. Phone no but no address on website

2. Whois: Australian domain register. Site hosted on Yahoo servers
Domain Name: PCTECHNOSUPPORT.COM
Registrar: MELBOURNE IT, LTD. D/B/A INTERNET NAMES WORLDWIDE
Whois Server: whois.melbourneit.com
Referral URL: http://www.melbourneit.com
Name Server: YNS103.IN2.YAHOO.COM
Name Server: YNS104.IN2.YAHOO.COM
Status: clientTransferProhibited
Updated Date: 25-feb-2010
Creation Date: 25-feb-2010
Expiration Date: 25-feb-2011
3) http://www.digitaltoast.co.uk/supportonclick-systemrecure-scam

Coopdivi

amcluesent wrote: »

>What should we do now?<

Change all your passwords! Put the old boy in a home!

Actually, they don't look like out-and-out shysters - http://pctechnosupport.com/

Web of Trust says otherwise.

http://www.mywot.com/en/scorecard/pctechnosupport.com

choccyface2006

My poor dad! He'd laugh if I suggested the home! Thank you for all your comments and suggestions.

Sarah xx

Alisonk_3

I've had a few phone calls from this company in the past month. The man was very persistent and would not take no for an answer. Even when I hung up on him, he was still on the other end of the line a minute later.

When I did give him the chance to explain what he was trying to do he was following his sales pitch and would not vere off it. I asked what I would need to do and how much it would cost. Again he would not vere away from the sales pitch and tried to direct me to click on a button to allow hime remote user access. At this point I really wasn't happy and told him I wasn't prepared to continue, which he wouldn't accept.

At the point of reaching remote user access stage he still hadn't told me how much it would cost.

If you get a call from these people, just hang up, they don't like taking no for an answer!!!