We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Some advise on my rights - Comet problem

Options
13»

Comments

  • adamg
    adamg Posts: 485 Forumite
    how long do you think it would take for Comet to work out the cost of the repair? far longer then the max 28 days you will be waiting for the blueray player to get returned i bet
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • smcaul
    smcaul Posts: 1,088 Forumite
    adamg wrote: »
    how long do you think it would take for Comet to work out the cost of the repair? far longer then the max 28 days you will be waiting for the blueray player to get returned i bet

    And then they fall into the "Significant Inconvenience" area!!!

    Comet rely on their T&C's and always try and fall back to those, if yu take those out of the equation, which you are quite entitled to do, then they do not really have a leg to stand on.
  • wuckfit
    wuckfit Posts: 544 Forumite
    They wont budge I'm afraid. They have strict policies so you'll only get a repair

    Which is why I, for one, stopped shopping there years ago. ;)

    I'd do without something rather than give them my business ever again.
  • smcaul wrote: »
    And then they fall into the "Significant Inconvenience" area!!!

    Comet rely on their T&C's and always try and fall back to those, if yu take those out of the equation, which you are quite entitled to do, then they do not really have a leg to stand on.

    Whilst your argument maybe entirely right it would rely on the consumer being willing to pursue those rights via the court system, as we know how Comet are more than happy to ride roughshod over them.

    Which is why, for all intents, you may as well comply with the remedy that the retailer went for in the first instance.
    Thinking critically since 1996....
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.