Lost 8 years of my kiddies lives :-(

Mashmallow

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Mashmallow

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tomsolomon

Mashmallow wrote: »

Oh I just dont know what to do for the best?? My local computer shop has nothing to gain from sending me away to find my own data recovery specialist....

Here is their report.....

External usb hdd connected to recover pc. ext hdd freezes when trying to access date. hdd removed from ext hdd caddy and installed directly into recovery pc. hdd freezes recovery pc during data transfer. clonning of hdd to another hdd failed. data recovery attempted again -still freezes and hdd partition corrupt and unstable, hdd failing? all recovered date (minimal) transfered from recovery pc to disc. recommended western digital date recovery service.

I have done some research on internet...how do I know which to go with??

If the drive is still spinning, then take it to someone who knows what they are doing. That's if your local PC shop hasn't totally trashed your drive already. Ask around, the data is important obviously, and warrants a little research before letting some amateur get their sweaty mitts on it. Ask around maybe someone you know, knows somebody that is capable of doing a job like this and has the correct tools at least......
We have had drives like this that are about to fail and keep overheating, it is possible to extract the data if you know what you are doing, but not always.

Donnie

Mashmallow wrote: »

who and what is western digital?? I have found companies such as Ontrack?? Sorry for my complete ignorance! Thanks guys!

Western Digital make hard drives.

Mashmallow

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Mashmallow

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Donnie

Have a read.

Links Horribly expensive.

Ask the computer shop to which you took the drive, if they attempted a low level recovery(which is what SpinRite would do) as described and if so, what ensued.

Donnie

Find out the software and techniques used, because if they didn't attempt it, it might be worth you trying anyway.

So did you put it into an external case? What happened? Was there any movement within the drive at all?

totalsolutions

My money is on Spinrite. It does not recover "data" but better, it corrects the drive "surface" where the data sits. Looking at the surface deems the data good or bad and rewrites any corrupt/unreadable data to a good part of the drive.

If the drive is in any way faulty Spinrite will not proceed or stop if it feels unsafe to continue for any reason. Tons of testimonials on Steve's site. https://www.grc.com send him an email?

nearlyrich

Accidental damage is only covered if you bought a warranty to cover it, warranty doesn't cover your data in any case so don't go down that route or you might get a new laptop but they won't attempt to recover anything.