Problem with 2 week wedding ring.

themilkman23

iamana1ias wrote: »

Gold is a notoriously soft metal :rotfl:

As you've corrected yourself in a further post pure gold is a soft metal whereas the more commonly used 18 and 9ct are much stronger.

iamana1ias wrote: »

Would you buy a car on the basis of what the salesman tells you?

As I've already said, I did do my research on the metal, some websites say it has great strength, others say it is comparable to platinum (which I know is VERY soft).

I think the problem is that it is still a relatively 'new' metal being used in jewellery so people are still finding their feet with it so to speak.

So using your example - You go to by a brand new car, just on the market so there is very little information about it in the public domain. The salesman tells you it will do 80mpg and will get to a top speed of 100mph.

When you get it home it does 30mpg and struggles to get to 50mph - I'm guessing you wouldn't just sit there and say 'Oh shucks' and accept it would you? You would go for a chat with the salesman?

Freddie_Snowbits

Get me if I am wrong, but the salesman is there to sell their product. It is the customer who has to shop round for choice.

themilkman23

Chimpofdoom wrote: »

Well I spent some time this evening trying to find notes on the tensile strength of Palladium.. couldn't find any, which probably means it's not used in anything that requires strength!

Googling has turned up the same information that everyone has posted, so nothing new to report.

My next step would be to ask another jeweller to see what their advice is (not on the legal aspect) but Palladium versus Titanium, then you could ask them to check out your ring, it might cost you, but it could be worth another opinion.

The company I bought it from have said that titanium is much stronger than palladium but keep saying that it will scratch over time also.

To which I keep saying to them that the scratches did not concern me, it's the 3 chunks of metal missing out of it.

The company even though saying they only offer one type of titanium ring have sent me a titanium catalogue with various designs in there and said to pick one I like and they can work out a price from there.

This price I assume will only take into account 75% of what I originally paid from what they have said previously but the only problem with this would be I'm only looking at the ring on a page and not trying it on.

Thanks for all the helpful posts so far :beer:

lindos90

Although its going to be difficult to prove, I would persue the fact that you told the salesman your line of work, and that therefore you needed the ring to be strong.

Sounds like the salesman didnt really understand the properties of this metal, or was it a more expensive ring perhaps that he would get more comission on?

It is 'fit for purpose' in terms of fitting on a finger, but due to your requirements, he gave you poor advice, and therefore its not suitable for your needs.

If theres dints and pieces of metal missing after 2 weeks though, perhaps it could be argued that it isnt fit for purpose, as thats not going to last a lifetime of marriage at that rate!

themilkman23 wrote: »

I could take a picture of my hand and send it to them because the only mark on there is the white mark where the ring was.

Sun tan?.....on honeymoon?.......are you serious!;)

Hintza

deleted already covered.

lindos90

A quick google for wedding rings shows that Tungsten Carbide is one of the strongest types of metal for wedding rings.

Doesnt help with your current dilema, but perhaps worth asking if the company you bought the palladium ring from sells TC rings?

Found this thread,

http://betterthandiamond.com/discussion/ubbthreads.php/ubb/showflat/Number/563354/fpart/1

if you read through it, most people are happy with their palladuim ring, but there is an issue about the metal being treated differently when its being made or altered, or it can weaken the metal/make it britle, its a long shot, but just wondering if this could be whats happened with yours in manufacture, and thats why pieces of metal are coming away/being dinted easily?....how you would go about proving this though, would be by paying for it to be inspected and have a report (if its even possible for another jeweller to tell by its composition close up!)

themilkman23

Hi lindos90, thanks for your help - I think the salesman was just passing on the information he was given about the metal, the head office said on the phone because they had only recently started supplying it they were going off the information given to them by their suppliers.

Thanks for that link as well, couple of bits of really helpful information.

I am still in conversation with the supplier and have asked what the cost's would be for a couple of the titanium rings they can supply so will see if we can sort it out - fingers crossed.

lindos90

themilkman23 wrote: »

fingers crossed.

..Careful how you do that:), you dont want any more damage!

iamana1ias

themilkman23 wrote: »

As you've corrected yourself in a further post pure gold is a soft metal whereas the more commonly used 18 and 9ct are much stronger.

I had no need to correct myself - I wasn't wrong! You said:

themilkman23 wrote:

And if you have a look at the properties of palladium some websites say it is as strong as gold whereas others (as quoted) say that it is a soft metal.

You didn't specify a particular carat, and the more actual gold in a ring the softer it is because gold is a soft metal!

themilkman23 wrote: »

So using your example - You go to by a brand new car, just on the market so there is very little information about it in the public domain. The salesman tells you it will do 80mpg and will get to a top speed of 100mph.

When you get it home it does 30mpg and struggles to get to 50mph - I'm guessing you wouldn't just sit there and say 'Oh shucks' and accept it would you? You would go for a chat with the salesman?

I wouldn't buy anything based on the advice of salepeople - I used to be one!

Your car example is flawed as I'd have done enough of a road test to know exactly how fast it will accellerate and as I value performance over economy (as with jewellery) I wouldn't go near anything that did 30mpg, let alone 80!

themilkman23

iamana1ias wrote: »

I had no need to correct myself - I wasn't wrong! You said:

You didn't specify a particular carat, and the more actual gold in a ring the softer it is because gold is a soft metal!

I wouldn't buy anything based on the advice of salepeople - I used to be one!

Your car example is flawed as I'd have done enough of a road test to know exactly how fast it will accellerate and as I value performance over economy (as with jewellery) I wouldn't go near anything that did 30mpg, let alone 80!

Wow, you love your point scoring don't you? I didn't specify a carat and neither did you, but my post was in the context of gold being used in a wedding ring and 100% gold being used as a wedding ring is not that common place.

I'm not here to have an argument, I was just looking for some advice from people with regards to my situation. This is not a TV that I'm going to buy and ditch as soon as something better comes along in 3 or 4 years. This is my wedding ring which I want to last my my lifetime.

You obviously think I'm in the wrong for not doing as much research as possible, but as I've said I did do some but did not have the time to research ever single page that came up on google as we were in the middle of planning the rest of our wedding and doing the research associated with everything else.

The fact that the salesman told me something which proved to be false and you, an ex salesman, are basically exonerating him for any blame speaks volumes to me though.