Tesco Clubcard

newmee

rugbyscottie wrote: »

I agree, it might not 'acheive' anything but if you don't complaint you will get nothing.

If you were not made aware when you signed up for the Xmas scheme that you could not 'opt out' then this could be misleading.

Always worth a try.

Good luck.

You can opt out, but this will then take effect from the next rollout of vouchers. As the OP did not opt out prior to the current roll out that is why. I too apparently opted for the Chistmas scheme although I don't remember doing so but opted back out and got vouchers rolled over on the next rollout. Just a timing issue.

Freddie_Snowbits

somethingcorporate wrote: »

Great template :rotfl:

Please no, it will only upset the Honourable Marc.

Mupette

Freddie_Snowbits wrote: »

Please no, it will only upset the Honourable Marc.

youv'e mentioned them so many times in a few posts today, either you fancy him or becoming a bit of a stalker

Freddie_Snowbits

Mupette wrote: »

youv'e mentioned them so many times in a few posts today, either you fancy him or becoming a bit of a stalker

Brenda, fetch me a beer!

No, seriously, we have Trolls such as the Honourable Marc, but a Stalker for a Troll, is that a Stroller? have we invented a new Internet term here and does Martin own copyright?

Equaliser123

Mupette wrote: »

youv'e mentioned them so many times in a few posts today, either you fancy him or becoming a bit of a stalker

Freddie fancies SirMarcus....[Repeat in childish playground tones]

Bluediamond

cyberbob wrote: »

Do you actually believe that the CEO of Tesco reads these emails?:rotfl: Even if that email address is correct (which knowing sirmarcus track record is more than likely wrong)I doubt it would even be looked at.

If you wish to complain you start far lower down the food chain because as soon as you get to the CEO you have nowhere else to go.

So with all the above in mind, Sir Marcus was really helpful and YES he did supply me with the correct address to which I emailed last night. For your info CYBERBOB, I have received an apology from Sir Terry Leahy's PA Julie Button and the matter is being sorted. So many thanks Sir Marcus for the helpful information. I just cannot understand why these forums attract such negative and nasty comments !

OlliesDad

Bluediamond wrote: »

I just cannot understand why these forums attract such negative and nasty comments !

The reason people are negative towards SirMarcus is due to the fact that these boards were designed for the discussion of consumer rights.

By SirMarcus posting excerpts from http://www.connectotel.com/marcus/ceoemail.html kills any sort of debate and therefore renders this board completely pointless.

In addition emailing the CEO should be a last resort when dealing with comapnies directly, as if they refuse to help, you have nowhere to escalate to. If you start at the bottom, you have many chances to escalate, and therefore stand more chance of a positive result.

Equaliser123

Bluediamond wrote: »

So with all the above in mind, Sir Marcus was really helpful and YES he did supply me with the correct address to which I emailed last night. For your info CYBERBOB, I have received an apology from Sir Terry Leahy's PA Julie Button and the matter is being sorted. So many thanks Sir Marcus for the helpful information. I just cannot understand why these forums attract such negative and nasty comments !

The point you are not getting is that SirMarcus simply googles an email address. If you honestly think that, for example, the CEO of a large company has your email ping up on his blackberry, then sadly you are mistaken.

Have you ever seen SirMarcus actually attempt at discussing the issue? I haven't. Just "Suggest you escalate..."

Equaliser123

Bluediamond wrote: »

So with all the above in mind, Sir Marcus was really helpful and YES he did supply me with the correct address to which I emailed last night. For your info CYBERBOB, I have received an apology from Sir Terry Leahy's PA Julie Button and the matter is being sorted. So many thanks Sir Marcus for the helpful information. I just cannot understand why these forums attract such negative and nasty comments !

Anyway, I'm still waiting for you to talk me through the advantages of asking for Clubcard vouchers to be sent only at Christmas.

sirmarcus

Bluediamond wrote: »

So with all the above in mind, Sir Marcus was really helpful and YES he did supply me with the correct address to which I emailed last night. For your info CYBERBOB, I have received an apology from Sir Terry Leahy's PA Julie Button and the matter is being sorted. So many thanks Sir Marcus for the helpful information. I just cannot understand why these forums attract such negative and nasty comments !

Really glad that I helped and many congrats on your successful result.:):):D:D:):):rotfl::rotfl::):)

With regards the other 'less than helpful comments and support' (NOTE : I am being diplomatic here unlike these individuals), I suggest that you ignore them as I always do.

Many congrats again.