ZoneAlarm, self-protection, how to turn off

myxbox

Hi there

How can i turn off ZoneAlarm, self-protection.

the reason i want to do this is to allow my friend to configure zonealarm via remote support (teamviewer) but until this feature is turned off this can not be done.

many thanks

this is what teamviewer said via email

ZoneAlarm has an option by default activated called self-protection, which prevents the control of it by using TeamViewer. You can turn off the self-protection in ZoneAlarm and after that everything is controllable.

Laz123

Right click icon in taskbar and select shutdown.

myxbox

but won't that just close the program ? i need the program open so it can be configured via remote support

Hammyman

Start, Control Panel, Add/Remove Programs, Uninstall.

Seriously.

Zonealarm has been worthless since XP SP3 came out and even more redundant on Vista/Windows 7 and definitely so on anything connected to a router using NAT. It causes more problems than it cures.

dogmaryxx

Open up ZoneAlarm Control Center.

On the left panel go to "Overview" and select "Preferences" from the list

Under the "General" heading untick the box "Protect the ZoneAlarm client"

After that it should be fixed, those accessing the computer from TeamViewer now have control over ZoneAlarm.