Blackhorse - Help regarding claiming PPI

dennis46

Hi,

I sent off my original letter trying to reclaim PPI charges but have has a letter back saying that they are not regulated by the FSA (I am in Jersey, does this make a difference) and saying that they believe that they did advise that the product was optional, that I signed the agreement and therefore I had read, understood and accepted the terms& conditions of the agreement. Also, if I can prove that I had alternative cover for loss of life, accident, sickness and involuntary employment they would be willing to review that aspect of my claim.

What should I do, can anyone help?

Thanks in anticipation.

Michelle :T

di3004

dennis46 wrote: »

Hi,

I sent off my original letter trying to reclaim PPI charges but have has a letter back saying that they are not regulated by the FSA (I am in Jersey, does this make a difference) and saying that they believe that they did advise that the product was optional, that I signed the agreement and therefore I had read, understood and accepted the terms& conditions of the agreement. Also, if I can prove that I had alternative cover for loss of life, accident, sickness and involuntary employment they would be willing to review that aspect of my claim.

What should I do, can anyone help?

Thanks in anticipation.

Michelle :T

Hi Michelle

I would contact the Financial ombudsman service (FOS) for some advice on this one.
Even though the FOS are unable to investigate a complaint who were not regulated, they may be able to give advice on how to deal with this one.
http://www.financial-ombudsman.org.uk/contact/index.html

Good luck, please keep us posted.

Di

scottie_g

hello Dennis46

I have just recieved a similar letter off Blackhorse and i live on the Isle of Man. I have written back to them asking them to reconsider on the island we have a ombudsman based on the island i'm sure Jersey would be the same i'll keep you posted.
Scottie_g