Seatwave.com - beware

infinidim

I purchased some tickets from Seatwave.com back in November 2009 to see MUSE at Wembley this September.

We were very happy with the choice of tickets available and the ease of ordering them.

The tickets arrived today and I now find that Seatwave.com have charged dramatically above what the face value of the tickets. On top of that they have charged one of the highest booking fees that I have ever paid.

Just a warning to anybody that uses Seatwave.com...be very careful about what you purchase and what the face value of the ticket is.....

A good example of this currently on the Seatwave.com website is, they are charging £579.98 for two seated tickets and £102.22 booking fee for two tickets (thats a total of £682.20) that have a face value of £130. That to me is profiteering...

BEWARE BEWARE BEWARE

Infinidim :cool:

jimmy2007

When you originally purchased the tickets it should have told you at the time how much exactly the overall price was. At that point it's then up to you how much you are willing to pay.

Like everything there's always a resale value just as the local supermarket, takeaway shop etc

That does seem a bit excessive as a booking fee though as all they are doing is being the middle man and brokering a deal

richardvc

Whilst I sympathise with you, didn't you think that £682 for two tickets was excessive ?

Yes you are right, it is profiteering but they wouldn't exist if people didn't buy the tickets !!

infinidim

richardvc wrote: »

Whilst I sympathise with you, didn't you think that £682 for two tickets was excessive ?

Yes you are right, it is profiteering but they wouldn't exist if people didn't buy the tickets !!

Richardvc - I didn't pay £682 for my tickets that was just an example off the Seatwave.com website. There are many, many more on their site, like that.

I paid a lot less but still very much over the odds.

Infinidim :cool:

infinidim

Another good example of the profiteering that currently is happening on the Seatwave.com website is, they are charging £399.98 for two standing tickets for the MUSE Tour ( Old Trafford Cricket Ground ) and £70.50 booking fee for the tickets (thats a total of £470.48) that have a face value of £90.

But the one I find the most distastful is the following. They are charging £659.16 for two standing tickets for the "Help for the Heroes" Concert (Twickenham Stadium) and £116.18 booking fee for the tickets (thats a total of £775.34) that have a face value of £110. They are making money which should go to the "Help the Heroes" charity. If you want to go to this concert and not put money into Seatwave.com pockets then go to the "Help the Heroes" website to purchase your tickets. The money will all go to "Help the Heroes" charity and nobody will profiteer from it

The above is just showing some more examples of the profiteering that Joe Cohen, who is one of the major owners of Seatwave.com, is doing...

Infinidim :cool:

dmg24

You seem to misunderstand what Seatwave actually is - they are a ticket exchange, prices are determined by the individual seller and nowhere does it state that they are the face value of the ticket. You really should do your research!

infinidim

dmg24 wrote: »

You seem to misunderstand what Seatwave actually is - they are a ticket exchange, prices are determined by the individual seller and nowhere does it state that they are the face value of the ticket. You really should do your research!

I understand completely what you have said above but my issue other than them profiteering from charity concerts (especially the one I mention above) is that the tickets that were sent to me came from exactly the same floor and building that Seatwave are located in.....so in my case, were the tickets purchase by a Seatwave "shell company" for marketing at a profit on the Seatwave website....?

Infinidim :cool:

dmg24

infinidim wrote: »

I understand completely what you have said above but my issue other than them profiteering from charity concerts (especially the one I mention above) is that the tickets that were sent to me came from exactly the same floor and building that Seatwave are located in.....so in my case, were the tickets purchase by a Seatwave "shell company" for marketing at a profit on the Seatwave website....?

Infinidim :cool:

How to put this simply? No.

BillTrac

Why post about excessive costs for tickets YOU bought, and then give an example of other tickets?....Why not give us details of your costs, not one you aren't dealing with?

It's a bit pointless(although I agree about the Help for Heroes bit)

Alfie-

I have been bitten by the lure of ticket sales in the past - As a general rule these days I will go directly to the venue to pruchase tickets, if that is not possible I go to their website and buy direct from there. I find that most venues either deal direct or use Ticketmaster, I have not been directed to any other vendor or broker for a major venue and for that reason I am always sceptical about ticket prices from other sellers especially when they don't tell you the face value of the ticket.
I know we have freedom to make choices - but I'd like the choices to be informed at least then I know I'm being ripped off if I decide to buy!

sb65

When you buy tickets from Seatwave in every purchase it indicates what the face value is.

As a seller on Seatwave I also have to put in a face value if its not already in the system. You then have an informed decision whether to buy or not at the price offered.

Secondly, just because someone (a seller) is charging £400 for muse tickets doesn't mean they will be sold. Thats the buyers own ignorance and greed to price himself out of the market.

As for the Heroes concert. That is a good point. Though any seller whom has purchased these from Ticketmaster has already contributed to the Heroes Charity in their purchase. There is no difference between the money that went to the charity due to them attending or selling them.

IN FACT, if that seller had sold them in EBay then they first would have paid a percentage on Ticketmaster to the Heroes Charity and THEN AGAIN paid a percentage to the EBay Charity (which is Heroes) when they sold them.