Help im trying to update my Hero to 2.1

rich_shot2003

I have got a Hero on 1.5 and im trying to download 2.1 from HTC site but after trying to do it im getting this message

Error 130 model id error

What does this mean?

Also the hero page on htc site that im trying to download it from is showing the Hero Sprint but mine looks diff to the one on there page.

Please help as im getting so dam stressed with it.

bubblesmoney

rich_shot2003 wrote: »

I have got a Hero on 1.5 and im trying to download 2.1 from HTC site but after trying to do it im getting this message

Error 130 model id error

What does this mean?

Also the hero page on htc site that im trying to download it from is showing the Hero Sprint but mine looks diff to the one on there page.

Please help as im getting so dam stressed with it.

choose the htc uk page not the usa page. the sprint hero is a totally different phone and is the cdma version and not the gsm version like the hero in the uk.

rich_shot2003

bubblesmoney wrote: »

choose the htc uk page not the usa page. the sprint hero is a totally different phone and is the cdma version and not the gsm version like the hero in the uk.

i have gone onto this page on HTC website

http://www.htc.com/www/SupportDownlo...at=2&dl_id=671

and put in my phones S/N and it tells me that Sorry, this software download is not suitable for your device.

Im going mad now lol

rich_shot2003

Ive found the right one that i needed as phone is unlocked it was with 3 before but now when i try to download it i get a message saying

Error 170

USB connection error but my phone is link up via USB to my laptop.

bubblesmoney

have you tried manually checking on the phone for the over the air updates. back up everything first. the update is in 2 phases and it wipes your phone. it was supposed to happen 2 weeks apart in two phases last month. so check manually from home screen, menu > settings > about phone > software update > check now. do it on wifi and make sure phone is plugged into wall power source. thats the instruction for the desire but guess it is similar for the hero.

also see these links http://www.wired.co.uk/news/archive/2010-06/22/htc-hero-android-21-update

http://www.htcheroblog.com/2010/06/16/proper-euro-android-2-1-htc-hero-update-due-end-of-june/

dont forget the 25mb free space needed for update.

see some interesting videos on changing the date setting and being able to get both the updates faster!!!!

ps: dont see the sprint videos!!! see the others

rich_shot2003

bubblesmoney wrote: »

have you tried manually checking on the phone for the over the air updates. back up everything first. the update is in 2 phases and it wipes your phone. it was supposed to happen 2 weeks apart in two phases last month. so check manually from home screen, menu > settings > about phone > software update > check now. do it on wifi and make sure phone is plugged into wall power source. thats the instruction for the desire but guess it is similar for the hero.

also see these links http://www.wired.co.uk/news/archive/2010-06/22/htc-hero-android-21-update

http://www.htcheroblog.com/2010/06/16/proper-euro-android-2-1-htc-hero-update-due-end-of-june/

dont forget the 25mb free space needed for update.

see some interesting videos on changing the date setting and being able to get both the updates faster!!!!

ps: dont see the sprint videos!!! see the others

There is no software bit on mine at all to check this has been the problem.

rich_shot2003

rich_shot2003 wrote: »

There is no software bit on mine at all to check this has been the problem.

On mine in about phone its got

status

legal information

system tutorial

model number

firmware version

baseband version

kernel version

build number

software version

That is all its got in about phone.

bubblesmoney

cant you click on the software version and see if it gives options or try pressing the menu button after reaching that page. or you could call htc tomorrow, with the number given on their webpage.

see this video, he seems to be pressing the top option on the page before getting the update. see what that does on your phone. see the beginning of the video carefully. http://www.youtube.com/watch?v=pB1dBBu37MU

Anon

Be careful not to download the wrong version, otherwise you can brick your phone. For technical questions it is worth going on the forums on forum.xda-developers.com.

Anon

rich_shot2003

Anon wrote: »

Be careful not to download the wrong version, otherwise you can brick your phone. For technical questions it is worth going on the forums on forum.xda-developers.com.

Anon

Ive downloaded it from HTC website and the right one and i saw it do it on the phone but now after rebooting it its still showing as 1.5

I just dont understand it.

rich_shot2003

bubblesmoney wrote: »

cant you click on the software version and see if it gives options or try pressing the menu button after reaching that page. or you could call htc tomorrow, with the number given on their webpage.

see this video, he seems to be pressing the top option on the page before getting the update. see what that does on your phone. see the beginning of the video carefully. http://www.youtube.com/watch?v=pB1dBBu37MU

Ive clicked on the software version and nothing happens it just goes green.