Is that Apple monopoly

KimYeovil

truthman007 wrote: »

that's strange Argos and Tesco they get item refunded within 7 days or 30days if we are not happy.

You are not seriously telling me you can take a film or game back to Argos after 30 days and receive your money back?

maninthestreet

KimYeovil wrote: »

You are not seriously telling me you can take a film or game back to Argos after 30 days and receive your money back?

Indeed, Argos specifically exclude certain items from their money-back guarantee.

Darksun

maninthestreet wrote: »

Indeed, Argos specifically exclude certain items from their money-back guarantee.

Yes, but they can't exclude items from the SOGA, so if the item is faulty they can't refuse to take action (refund, repair or replace).

Now, whether it would apply for an item bought from the Apple App Store I'm not sure... when you buy from the App Store I don't know if you are even getting the 'goods' from the UK, so that would be the first hurdle to get over. If it's not from the UK then the SOGA won't apply and you'll have a much harder job.

Of course, if you just write a letter to them, they might give you something anyway, Apple supposedly have excellent customer service.