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Currys forced refund

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  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    Lol that's not like you to be on the ball!!!

    Not sure if that was intended to be an insult or not...
  • adam.mt
    adam.mt Posts: 381 Forumite
    Thanks Equaliser. Now double-checking I see neither yourself or Smcaul contributed replies to the threads I was remembering, so your advise has indeed been consistent.
  • adam.mt
    adam.mt Posts: 381 Forumite
    Back to the OP's question - complain to head office as you're entitled to the Sat Nav back as you only agreed to repair/replacement and not refund. If that doesn't work then by all means pursue via Small Claims. But it may just be easier (less hassle) to settle for the refund, purchase from elsewhere (it would seem similar cost) and avoid Currys in the future. Unless you consider it absolutely worth pursuing based on principle.
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