have i been accepted by t-mobile?

yesterday tea time i applied for a t-mobile contract phone, just a £15 month as thats all i use on my paygo anyhow

so i got a confirmation email thank you for your order blah blah blah, we will email you when its been dispatched

also got a pin in another email at same time to sign up to tmobile account online

but have heard nothing since then, so im wondering now if that email wasnt acceptance after all, even though the T&C's link in email says contract begins when enail is sent confirming order

im confused now as normally i would of expected a dispatch email by now

Comments

  • I got 2 emails when I ordered my phone online with T-Mobile, first one was "Thank You for your Order" and the second one (which I received almost straight away) was "Welcome to T-Mobile".

    Why not give them a call, they'll be able to tell you whats what.

    HTH
  • maxtweenie
    maxtweenie Posts: 1,302 Forumite
    1,000 Posts Combo Breaker
    yesterday tea time i applied for a t-mobile contract phone, just a £15 month as thats all i use on my paygo anyhow

    so i got a confirmation email thank you for your order blah blah blah, we will email you when its been dispatched

    also got a pin in another email at same time to sign up to tmobile account online

    but have heard nothing since then, so im wondering now if that email wasnt acceptance after all, even though the T&C's link in email says contract begins when enail is sent confirming order

    im confused now as normally i would of expected a dispatch email by now

    Try logging in to the T-mobile website. It should have details of your phone and contract.
  • done it a few times but it just says the order is still being processed so i guess they are going to knock me back
  • well still nothing so i guess its a definate no, although it would be nice if they had just emailed to say so
  • preable
    preable Posts: 2,114 Forumite
    Debt-free and Proud! Mortgage-free Glee!
    Still maybe a es you never know :)
  • well i called them yesterday and lo and behold it arrived this morning :)
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