prang in carpark with exit machine

mondayding

Hello, anyone know the legality of this situation?

My wife scraped the ticket machine at the exit barrier of a private carpark, took some paint off our bumper and scratched the glass of the machine. The manager saw it and is getting a quote from the manufacturers for repairs (he said the machine had only been put in the day before). Yes, of course, she is guilty of hitting the thing, but I'm a little stunned that they're expecting her to pay for it. I kind of see it as a customer had an accident in their store - much like if you or I crashed a trolley into some Tesco equipment and scratched it. I wouldn't expect Tesco to demand she pay for repairs.

Don't really know what I'm expecting, just some kind of advice would be nice...

Keith

Your wifes car insurance will pay for it

motorguy

+1

A bit of a difference in dropping a bottle of sauce in tescos compared to hitting the exit machine with a car

benham3160

But when a Tesco trolley hits your car, it's your problem. Ihate it when firms want to have their cake, and eat it so to speak.

I'd be inclined to ignore them should they come tapping on your door. Sounds cold, but personally I'd have just driven off.


Regards,
Andy

motorguy

benham3160 wrote: »

But when a Tesco trolley hits your car, it's your problem.

I'd be inclined to ignore them should they come tapping on your door. Sounds cold, but personally I'd have just driven off.

Regards,
Andy

if a tesco employee was steering the trolley at the time, then i would expect tesco to pay for it. Not so if it happened to roll into it. I dont think its their responsibility to ensure all trolleys are returned to the trolley area at all times, just because some fat housewife cant be bothered.

I dont see this as any different than proposing pranging a car in a car park and driving off is acceptable.

Far too many people adapt the 'drive off and hope i dont get caught' attitude these days.

thescouselander

Legally your wife has crashed her car into the carparks equipment and damaged it - that means she is liable for the repairs if the car park owner decides the damage needs repairing, this is entirely their decision.

split_second

pgilc1 wrote: »

if a tesco employee was steering the trolley at the time, then i would expect tesco to pay for it. Not so if it happened to roll into it. I dont think its their responsibility to ensure all trolleys are returned to the trolley area at all times, just because some fat housewife cant be bothered.

I dont see this as any different than proposing pranging a car in a car park and driving off is acceptable.

Far too many people adapt the 'drive off and hope i dont get caught' attitude these days.

i dont think they accept liability- i am sure there are disclaimers in the car park that any damage is your own risk

motorguy

split_second wrote: »

i dont think they accept liability- i am sure there are disclaimers in the car park that any damage is your own risk

I would beg to differ. If a tesco employee pushed a trolley into my car they would be liable - thats what their public liability insurance is for.

However, irrespective of that, in the case of the O/P, the O/P will have to pay for the damage, if the car park owners progress it.

split_second

this is tesco though dont forget

jd82

With a bit of luck your insurance is with Tesco so they will sort of end up payiong for it anyway .

masterlumps

but this is not tesco, this is a private car park, so it is irelevant really what happens if you drop sauce in tesco, or if a trolley hits your car in their car park

this is a private carpark, privately owned and she hit and damaged the machine, why should she not be liable