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HELP! Seller not paid full postage...

upsy-daisy_3
upsy-daisy_3 Posts: 570 Forumite
in Ebay, auctions, car boot sales, post & parcels
What should i do, i had a card this morning from royal mail saying i had to pay £1.76 to recieve my item as the seller obviously didnt pay enough. I dont know what this item is as im waiting for a few bits off ebay. Do i pay and collect and will the seller refund me?
Laugh Often, Love Much, Live Well.
«1

Comments

  • emerald_starcat
    emerald_starcat Posts: 2,112 Forumite
    If you look on the card there should be an option to pay online, email the seller and ask them to pay it, the package can then be collected.
    My daughters are my world
  • upsy-daisy_3
    upsy-daisy_3 Posts: 570 Forumite
    This is my trouble at the minute, until the rest of the items im waiting for are delivered i dont know which one hasnt had full postage paid :S
    Laugh Often, Love Much, Live Well.
  • nomoneytoday
    nomoneytoday Posts: 4,871 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    For less than £2 I would pay it, then discuss with the seller once you have the package :)
  • Charlies_Mummy
    Charlies_Mummy Posts: 88 Forumite
    I have had similar happen to me before; this was in the days when sellers could leave negatives too, and the seller basically said I was lying and that she had never heard of Royal Mail charging an admin fee of £1 for postage underpaid. She then left me a negative saying I was out to screw money out of her, yeah right!! LOL

    Now that the feedback situation is different, I would hope the seller would be more helpful, so I think I would pay the postage for now and then speak to the seller once you've received the item.
  • brettcta
    brettcta Posts: 4,693 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    i miss the days of being able to leave negs for buyers
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
  • Charlies_Mummy
    Charlies_Mummy Posts: 88 Forumite
    brettcta wrote: »
    i miss the days of being able to leave negs for buyers

    I do too sometimes when I'm selling; but then when I'm a buyer and need to leave a neg, I'm glad that sellers can't!;)
  • brettcta
    brettcta Posts: 4,693 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Charlies_Mummy wrote: »
    I do too sometimes when I'm selling; but then when I'm a buyer and need to leave a neg, I'm glad that sellers can't!;)

    snap.

    i have a little way around not being able to leave a neg - i just put NEG: at the beginning of the feedback
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
  • Charlies_Mummy
    Charlies_Mummy Posts: 88 Forumite
    brettcta wrote: »
    snap.

    i have a little way around not being able to leave a neg - i just put NEG: at the beginning of the feedback

    Don't Ebay delete negative comments left by sellers though? I think if the buyer reports them then they're immediately removed.
  • brettcta
    brettcta Posts: 4,693 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    the few i've left are still there
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
  • soolin
    soolin Posts: 74,959 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    brettcta wrote: »
    the few i've left are still there

    Only because the buyer also doesn't understand the rules or else is happy that after a few days all people see is a positive.

    If a buyer does object the rating is removed and you get a warning on your seller dashboard for abuse of the system.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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