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0844 number charges

I have just found out that my mobile phone company charges 40p per minute when using 0844 number. They tell me it is approved by Ofcom as it is a help line. Are there ways around this excessive charge.

Most government departments use this 0844.

Ofcom site say they should be up t0 6p a minute.

Any advice apart from do not use. You are almost forced into using them

Thanks

Taxiron

Comments

  • MissKeith
    MissKeith Posts: 751 Forumite
    Have I helped? Feel free to click the 'Thanks' button. I like to feel useful (and smug). ;)
  • Ypaymore
    Ypaymore Posts: 2,802 Forumite
    edited 12 August 2010 at 12:33AM
    They range from half a pence to 5p a minute from a BT Landline only,depending on numbering range. Other suppliers can and do charge what they feel like to call them.

    Government departments usually use 0845 ,a different kettle of fish.
  • d123
    d123 Posts: 8,748 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    taxiron wrote: »
    I have just found out that my mobile phone company charges 40p per minute when using 0844 number. They tell me it is approved by Ofcom as it is a help line. Are there ways around this excessive charge.

    Most government departments use this 0844.

    Ofcom site say they should be up t0 6p a minute.

    That rate only applies to landlines, mobile networks have always treated all 08xx numbers as huge profit makers. Even 0800 is chargeable at up to 40p per minute from mobiles.
    ====
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