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Laptop is dead! Help!

My old laptop has just broken. When you turn the laptop on it starts to power up and then a black screen appears and you cannot seem to do/see anything! But sound works!

Help! Any advice tips, information would be great to try and get this laptop back up and working.
No Unapproved or Personal links in signatures please - FT3
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Comments

  • can you try attaching it to an external display? there may well be a function button on your laptop to get your video output going to the external display easily.
    Friendly greeting!
  • n57602000
    n57602000 Posts: 534 Forumite
    Might be able to but not sure if i have the equipment! Any other ideas.
    No Unapproved or Personal links in signatures please - FT3
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Well either you have another monitor or you don't? If you do,what other equipment do you need? The advice given above is sound.
    If by 'sound works' you mean that it makes the normal sounds that it would when loading to the Windows desktop, then display failure (or graphics output failure) are the most likely causes, so you need to eliminate LCD failure by doing as suggested.
    No free lunch, and no free laptop ;)
  • gonzo127
    gonzo127 Posts: 4,482 Forumite
    Part of the Furniture Combo Breaker
    when it boots up do you see the initial writing on the screan or is it black from the moment you push the power button?
    Drop a brand challenge
    on a £100 shop you might on average get 70 items save
    10p per product = £7 a week ~ £28 a month
    20p per product = £14 a week ~ £56 a month
    30p per product = £21 a week ~ £84 a month (or in other words one weeks shoping at the new price)
  • Russel245
    Russel245 Posts: 145 Forumite
    Could be a simple loose wire going to the screen, the hinge connectors do tend to be a part that breaks due to all the movement.

    Either way you should be able to save any data on there but you will probably need to go to a repair shop or manufacturer unless you want to try taking it apart yourself.

    P.S. If you want to save your data be careful with manufacturers and repair people. (Just ask them about your data before hand)
  • HoofeHearted
    HoofeHearted Posts: 2,652 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    What make/model is the laptop? Is it a Compaq Presario? If so it may be suffering from a known problem that HP/Compaq will fix for free.
  • n57602000
    n57602000 Posts: 534 Forumite
    Right the facts:

    When i turn on the Dell Inspiron 1501 comes up with the normal start up screen when you first see it.

    Then it asks for my HDD Password.

    I enter that and then it goes to either 2 screens.

    Black screen with just a flashing under score in the top left corner

    or

    Asks me to press CTL+ALT+DEL to reset

    This is where i cannot get any further than this point?!?!
    No Unapproved or Personal links in signatures please - FT3
  • n57602000
    n57602000 Posts: 534 Forumite
    Any tips? Advice?
    No Unapproved or Personal links in signatures please - FT3
  • closed
    closed Posts: 10,886 Forumite
    Tried F8 (after hdd password, did you put that on?)?
    !!
    > . !!!! ----> .
  • n57602000
    n57602000 Posts: 534 Forumite
    Still coming up with these two things:

    Black screen with just a flashing under score in the top left corner

    or

    Disk Read Error press CTL+ALT+DEL to reset
    No Unapproved or Personal links in signatures please - FT3
This discussion has been closed.
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