How do I activate 1571 service with Talk Talk?

cacti

This should be a simple question, I hope. I used to have the 1571 service with what was then Tiscali, now Talk, Talk. I cancelled it but after 18 months I want to reactivate this service. I ticked the appropriate box in my Talk Talk account nearly a week ago. Every time I try the service I get an instruction to 'enter my mail box number and password'. What does this mean, I certainly have not got a password. Any help gratefully received. I don't really want to have to phone Talk, Tallk.

Heinz

On behalf of your friends and family, "Please don't reactivate 1571, even if you find out how to do so."

http://forums.moneysavingexpert.com/showpost.php?p=3666273&postcount=3

cacti

That is an aspect of it I will think about, but I would still like to know how to do it!

JustPassingBy

cacti wrote: »

Any help gratefully received. I don't really want to have to phone Talk, Tallk.

You'll probably have to. It looks like a fault on their network. It will be a good opportunity to practise self-control.

cacti

Oh, no, not that!

demented_2

cacti wrote: »

This should be a simple question, I hope. I used to have the 1571 service with what was then Tiscali, now Talk, Talk. I cancelled it but after 18 months I want to reactivate this service. I ticked the appropriate box in my Talk Talk account nearly a week ago. Every time I try the service I get an instruction to 'enter my mail box number and password'. What does this mean, I certainly have not got a password. Any help gratefully received. I don't really want to have to phone Talk, Tallk.

Bumping up as a friend of mine has this problem. Any help would be appreciated. Thanks

macman

If you can't do it via your online account then you have to brave the call centre.