Advice please

Crisp_£_note

Hi

My mum has only just started to use a mobile phone on Orange PAYG. She has got rid of her landline and only wants a mobile phone.

She has asked me to find out the cheapest way for her to keep in touch with everyone via mobile. The people she wants to contact regularly are all on different networks and most PAYG but a few on contract.

She is looking for a very simple phone (easy to use and easy to understand and access voicemail etc) and easy to keep track of tariff (I dont think she minds if its top up or contract so long as its cheap), with free calls to regular numbers if possible (or very cheap). Also a good customer service (on phone or instore) who are patient and patient with people who dont understand todays technology.

I know its a longshot and something we would all like but can anyone help in this situation please? Idont really want to go to a mobile phone store and have a pushy sales person who confuses me let alone my mum.

Thank you

Humphrey10

For the choice of handset it's probably worth going to look at them in a shop (tell the shop assistants you're just browsing and your contract doesn't end for another couple of months, that gets rid of them!) and seeing which she likes, I've always found Nokias easy to use but I'm sure others will be OK too.

In my experience, you won't get much help with how to use the individual handsets from the network themselves (unless it's a very popular phone, eg iPhone), they have so many different phones they can't be experts on them all.

How much a month does she expect to spend?

macman

Do some research for the handset, then go online and buy your choice SIM-free-plenty of older style basic phones are available. Just Google 'SIM free mobiles'.
Then get her an ADSA PAYG SIM and away you go. Very simple tariff-4p for a text, 8p a minute for calls. Good CS too. Coverage no problem as it runs on Vodafone.

Crisp_£_note

Hi thanks for the help.

The handset isnt a problem, she currently has one with a PAYG Orange sim card. Which I think is one of the expesive network ones.

Its the tarrif that is what I am looking into as she is wanting to use the mobile as an everyday phone instead of a landline. With cheaper or free calls to certain numbers she calls most often. All of those should be landline calls except one person who doesnt have a landline but has a business moile contract.

Thanks for the info.

JAYk_2

Crisp_£_note wrote: »

Hi thanks for the help.

The handset isnt a problem, she currently has one with a PAYG Orange sim card. Which I think is one of the expesive ones.

Its the tarrif that is what I am looking into as she is wanting to use the mobile as an everyday phone instead of a landline. With cheaper or free calls to certain numbers she calls most often. All of those should be landline calls except one person who doesnt have a landline but has a business moile contract.

Thanks for the info.

Tried T-Mobile? Texting starts at 3p.

neil40

Asda or Giffgaff sims offer around the cheapest rates.8p calls, 4p texts.On Giffgaff you can buy bundles of calls,texts &internet from 5 pounds per month at the moment.

Neil