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Incorrect mobile debt collection
confused23
Posts: 2 Newbie
in Mobiles
Since June I have received letters from a debt collector chasing up money on behalf of O2 for someone I have never heard of. Despite them acknowledging my letter I have been chasing/asking them to confirm I will not be getting any more and this will not effect my credit. Now I have received a similar letter from a new debt collection agency?
I have contacted the new company and O2 to inform them that this person does not live here, and as I have lived here since my property was built I know they have the wrong address. I am waiting for a reply, but meanwhile could this effect my own credit? Their name is completely different to mine, but they are using my address?? I recall many months ago a bill came from O2 addressed to this person so I 'returned to sender - not known at this address', but obviously O2 did not action this.
Help as I'm really concerned
I have contacted the new company and O2 to inform them that this person does not live here, and as I have lived here since my property was built I know they have the wrong address. I am waiting for a reply, but meanwhile could this effect my own credit? Their name is completely different to mine, but they are using my address?? I recall many months ago a bill came from O2 addressed to this person so I 'returned to sender - not known at this address', but obviously O2 did not action this.
Help as I'm really concerned
0
Comments
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If you've received a bill it sounds like someone used your address to get a phone acc fraudulently, hence the letters from the collections agency.
It would be worth calling O2 fraud dept and letting them know. They won't be able to tell you anything about the acc (the data protection act gets in the way), but they 'may be' able to flag your address as one used for fraud and get it blocked.
This won't effect you if the name isn't yours.0 -
I had that when I moved house and 3 different debt collection agencies were chasing someone. I was the 2nd owner of the house and the previous owners were in their 80s and were not the culprits.
These sharks are a nightmare to get ri8d of. They use some dubious search agents to trace the debtor and the search agents don't do a good job.
Once they have associated your address with the debtor, they will keep on chasing until you write them a letter denying any association and threatening them with reporting them to OFT/.Trading Standards.
Many templates on the web. Just Google for "Debt Agency Letter Template"0
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