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Help Needed!
Hi,
I need some help of you lovely people here at MSE !
Basically bought a HTC HD2 back in january - 18month contract!
It has crashed every day since, and i have tried to fix it myself.
I called Virgin today (8 months into the contract) to ask for a new handset, as this one is useless. They said they no longer stock the HTC HD2, and i can have a phone that fits inside the "same" current contract price range.
However I only want a HTC HD2, and not another phone.
IS it possible for me to terminate my contract with Virgin, as they are not replacing my phone with the one I want (Same one) ?
Cheers
I need some help of you lovely people here at MSE !
Basically bought a HTC HD2 back in january - 18month contract!
It has crashed every day since, and i have tried to fix it myself.
I called Virgin today (8 months into the contract) to ask for a new handset, as this one is useless. They said they no longer stock the HTC HD2, and i can have a phone that fits inside the "same" current contract price range.
However I only want a HTC HD2, and not another phone.
IS it possible for me to terminate my contract with Virgin, as they are not replacing my phone with the one I want (Same one) ?
Cheers
Wins Pre-2011 : Arctic Monkeys Tickets
2011 Wins:Two and A Half Men Series 1-8 DVD Boxset
2011 Wins:Two and A Half Men Series 1-8 DVD Boxset
0
Comments
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Simple answer - no.0
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Thing is, I am paying my monthly charge for use with my HTC HD2 which was provided as part of the contract. However if that phone is inside warrenty and they cant provide me with a like for like replacement. Then surely they are in breach of the contract ?!Wins Pre-2011 : Arctic Monkeys Tickets
2011 Wins:Two and A Half Men Series 1-8 DVD Boxset0 -
Thing is, I am paying my monthly charge for use with my HTC HD2 which was provided as part of the contract. However if that phone is inside warrenty and they cant provide me with a like for like replacement. Then surely they are in breach of the contract ?!
No, you are not. You are paying a monthly charge for your inclusive minutes, texts etc.
Your handset does not form part of your airtime agreement - it is covered on here several times a day I'm afraid.0 -
What's the problem with it, and how have you tried to fix it? I'm sure someone on here or over at XDA can help you out if you can't get it replaced.0
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after charging, i have to turn the phone on and off as it freezes.
when i try type a text, the key pad wont type the message, i need to go menu, quick text, and the type over the message to get it to work.
randomly tries to find wifi (ie turns itself on) and kills my battery.
freezes up all the time.
(sorry about the paragraphin im on hold to virgin now, and typin 1 handed)Wins Pre-2011 : Arctic Monkeys Tickets
2011 Wins:Two and A Half Men Series 1-8 DVD Boxset0 -
Hi there
In your shoes, I would be sending back the HD2 and getting them to give me a nice shiny HTC Desire. You then flog the Desire on eBay and buy a new HDC HD2.In the beginning, the universe was created. This made a lot of people very angry and was widely regarded as a bad move.The late, great, Douglas Adams.0 -
They will not give me a htc desire.
All the phones the are offering are pants!Wins Pre-2011 : Arctic Monkeys Tickets
2011 Wins:Two and A Half Men Series 1-8 DVD Boxset0
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