I cannot fault ORANGE CUSTOMER SERVICE!!

wiggles41

I think ORANGE customer service has been ace!! well with me anyway....

Took out a contract with them few months ago with an iphone 3

I have been experiencing quite a few issues with the phone ,freezing,tex alerts coming threw alerting me that someone has called when phone is on and in full signal etc....

Everytime i have called they have been most HELPFUL AND PROFESSIONAL and doing everything possible to try resolve the issue, if the phone has not corrected by next week they have offered an exchange aswell as theyve given me credit back on my account for all the inconvienance....

I personally would recommend orange more so over some companies out there

Anyway we're quick to complain (me included) and thought be nice to PRAISE for a change

Well done ORANGE!!!! :-)

ruggedtoast

I actually agree. Their problem is the Orange network which was why I moved to Vodafone on 2 two year contracts. A decision I bitterly regret now. I dearly wish I could go back to Orange. The odd dropped call is no comparison to Vodafones appalling treatment of customers.

wiggles41

Earlier i must say i was beginning to wonder if i praised to quickly as some little jumped up cs rep done my head in and trying to correct me!!! however a manager called me back and although im still without a phone she calmed the situation down so back on track with orange now!!!