Changed OS - No sound

roadsidetree

hi,

we have this home pc which originally had windows xp media something. we were able to play music / dvd etc.

then my oh had the brilliant :mad: idea of changing the OS from windows xp into windows 2003 enterprise edition (subcribes msdn btw). since then i am unable to listen any music. what would be the best way to resolve this? can someone help please?

thanks,

moob_2

Have you checked that your sound card is working correctly?

Device Manager/Hardware Profiles

T4i

Will it play a sound file from the hard drive? ie a .mp3 or .wav file?

Or is it just CD/DVD's that wont play sounds?

T4i

Goto control panel, sounds.

Enable the volume icon on taskbar. Then double click the little speaker next to clock and look at the sliders/mute tick box's.

roadsidetree

thanks for your quick response

hi Moob - I went to hardware profile. I can see an entry there. Not sure what to do

Hi T4i - it won't play anything. also i went to control panel -> sounds and audio devices. the tabs are greyed out

albertross_2

have you tried downloading the soundcard drivers from the manufacturers website?

roadsidetree

Hi albertross,

thanks for your reply. please excuse my ignorance - how to find out the manufacturer details

albertross_2

Is this a home build, or a well known make of PC (Dell etc..), does it have the video card that came with it, or one you have bought after the PC purchase?

fgaughan

What have you changed OS?

roadsidetree

hi albertross -
it was bought from dell. And yes it still has the video card.

hi fgaughan - we changed from windows xp media centre to windows server 2003 ent edition...

albertross_2

if you goto the support section of the dell website, and put your model in, it should list the drivers, and let you download them, not sure if they will be available for your o/s though.