Not sure what to do/say..

gabyjane

denton6 wrote: »

maybe just me but i think maybe the owners never said anything to her at all and she is making it up so as not to have to pay you. even you said yourself you did a good job, hope your friend explained more when you met her .

hi thanks..after seeing her today i am sure they did speak to her but think they are out of order in a way tbh.

gabyjane

Susan_Frost wrote: »

I'd be inclined to go see the owners, tell them what your friend had asked you to do "emergency" and ask if what friend has told you is actually true about the complaints. I would also ask if they paid her. Hey, if they dont feel your friend is up to scratch, they may offer you the job, if you want it.

I dont think I would believe her without checking.

Did you not get paid for the week before ? Why not ?

Can't see the owners as they live away, they only come down on odd weekends and typically the one i'm there! They also dont pay her the agency she works for do so it was the agency who rung her and then she rung the owners and they told her what was wrong etc.
As for me having the job no thanks!! i work 6am-6pm at the mo and tbh am rushed off my feet hence being cross for helping out and not being paid. she gets paid monthly from the agency and said she wouldnt be able to pay me till the end of Aug as couldnt afford it, her dd was on chat though night before last saying 'mummys just booked a weeks holiday' they go in 3 weeks so not sure she is so short of cash she can't afford it now but hey..luckily i dont need the money so will leave for the time being.

gabyjane

belfastgirl23 wrote: »

Well first things first, your friend is responsible for having asked you to cover when the owners contract was specifically with her. You're not trained as a cleaner (I presume ) and it should have been clear you'd do your very best but that might not be quite the same as doing it herself. So why on earth did she leave the job with you at all, never mind if she knew the owners were turning up? I have to say that in the owners shoes I would not have been at all happy about that. leaving aside the question of her being rude to their children. I think there may have been complaints about a few bits and bobs but at the end of the day the problem will be that she left someone they didn't know unsupervised in their home. Which is a big no no.

In your shoes I think I'd try to see to her and say that you are really sorry to hear about the issues raised but that you did the best job you could and that you worked hard. And make it clear you're expecting to be paid. And if she didn't pay, or paid ungraciously, I think that would be pretty much the end of the friendship for me anyway. BTW in the text I'm seeing that she might not be paid but that's a different thing from you not being paid. If she gets snippy I would also say that they may have been upset by how she spoke to their daughters or by her leaving a stranger to clean their house, whether they mentioned it or not.

If she doesn't pay or tries to blame you then she was never your friend in the first place in my book!

Hi thanks.
Spoke to her today and yes a few other niggles but she wouldnt say what..i think there is more to it tbh but at the end of the day not really my prob is it?..I am a cleaner part time and have worked at the same place for 11 years now so cant do that much of a bad job!..i have pretty high standards and i know i did a very good job. I agree them walking into a stranger is not good but again she should have told them that not have left me to do it..nevermind we will see as she says i will get paid..just have an incling it wont be that easy!

gabyjane

peachyprice wrote: »

I would imagine they were very unimpressed with her as they'd been specific about only wanting her to do their cleaning.

It was very unprofessional of her to roll up with you, with your child in tow to help, and to top it all for her to be rude to their daughters. I'm not suprised they want rid.

However, none of that is your problem, she asked you to do her a favour, she is obliged to pay you as promised.

In a nutshell yes i agree! I have a feeling he daughters probabaly said after they had mentioned something 'oh yeah she got dropped off with friend and she left etc'..again not my fault.

peachyprice

Hey, you don't suppose the daughters sabbotaged your work just to be spiteful :eek:

Savvy_Sue

So your friend, working via an agency, asked you to cover? Wouldn't surprise me if the agency hadn't had an earful and lost the contract! Or if not, that your friend was no longer working for the agency! That really is out of order from your friend!

You see, people use agencies because there's some vetting and checking going on - at least people assume there is. The agency takes up references, the agency ensures all its staff are trustworthy and so on.

So if you are using an agency, and you have one particular person you expect to see there, but there's a complete stranger on the premises, and you find on checking that this person isn't even known to the agency - what conclusions are you going to draw?

gabyjane

peachyprice wrote: »

Hey, you don't suppose the daughters sabbotaged your work just to be spiteful :eek:

hmm possibly after being embarrased being asked to be moved off their own doorstep BUT in my friends defence she didnt know and id'e have done the same!

gabyjane

Savvy_Sue wrote: »

So your friend, working via an agency, asked you to cover? Wouldn't surprise me if the agency hadn't had an earful and lost the contract! Or if not, that your friend was no longer working for the agency! That really is out of order from your friend!

You see, people use agencies because there's some vetting and checking going on - at least people assume there is. The agency takes up references, the agency ensures all its staff are trustworthy and so on.

So if you are using an agency, and you have one particular person you expect to see there, but there's a complete stranger on the premises, and you find on checking that this person isn't even known to the agency - what conclusions are you going to draw?

Agreed id'e be narked too tbh BUT was too late for me to do anything about it once i was in..hey ho done now so will see if pay day arrives! My friend did say today she had given up one of her other places she cleans through the agency so maybe the agency are getting rid of her place by place (although she has no contract and said she could just walk but wouldn't)..again excuses for work which was fine is not on at all though.