Not sure what to do/say..

poppyolivia

she defo got caught using you...the excuses are not sackable!

gabyjane

Thanks guys for the replies.

Won't do individual ones but just to try and cover everything!

It was the owners who came in and stayed not the renters of the property..one reason i KNOW i did a very good job! It is a very nice expensive property but small and like i said quit minimalistic so not overly hard to do especially if kept on top of (whicih i guess as done every week it should have been?). I KNOW i did the mentioned 'problems' apart from the ice cream..dh said 'who the heck checks a freezer' but tbh it should have been..again hardly a sackable offence?!

One thing i forgot to mention was when we pulled up there were 2 girls sat on the step of the property..my friend was a bit off with them as thought they were just teenagers sat in the way i think..as i was cleaning when i left these 2 girls let themselves in..guessing the owners daughters?..wonder now if they had said something along the lines of her being off with them? although she didn't know and i would have been a bit the same. other than that lovely people but yes prob wondered what on earth i was doing there.

Seeing friend this morning so will talk properly then.

carolinejane_2

I would say it is your friends responsibility to make sure the work is up to the owners standards. It is her they are employing not you so the buck stops there. I would insist on payment for the time you put in friend or no friend

bestpud

You said the shower was filthy and you've also cleaned there before.

I think it likely they had reservations about your friend and have finally decided to send her packing!

There is no need to be rude to people sat on the doorstep as they could be renters in future and the owners won't want guests being told off!

Not only did she get you in but she got you to lie about it - not clever when the owners children saw what happened!

You did her a favour and you should be paid, end of.

I imagine they will pay her up to date anyway so she may be lying about that as well.

Lesson learnt - don't do favours of this nature for friends!

gabyjane

Well friend had to go back in after i had done to change the sheet over so i would hope she would have checked although not being big headed i KNOW it was spot on! Yes i forgot about the girls being sat there when she dropped me off and seeing us..hmm bet that did it tbh..will see what she says to that actually.
Will update later now as off out to meet her!

denton6

maybe just me but i think maybe the owners never said anything to her at all and she is making it up so as not to have to pay you. even you said yourself you did a good job, hope your friend explained more when you met her .

Susan_Frost

I'd be inclined to go see the owners, tell them what your friend had asked you to do "emergency" and ask if what friend has told you is actually true about the complaints. I would also ask if they paid her. Hey, if they dont feel your friend is up to scratch, they may offer you the job, if you want it.

I dont think I would believe her without checking.

Did you not get paid for the week before ? Why not ?

belfastgirl23

Well first things first, your friend is responsible for having asked you to cover when the owners contract was specifically with her. You're not trained as a cleaner (I presume ) and it should have been clear you'd do your very best but that might not be quite the same as doing it herself. So why on earth did she leave the job with you at all, never mind if she knew the owners were turning up? I have to say that in the owners shoes I would not have been at all happy about that. leaving aside the question of her being rude to their children. I think there may have been complaints about a few bits and bobs but at the end of the day the problem will be that she left someone they didn't know unsupervised in their home. Which is a big no no.

In your shoes I think I'd try to see to her and say that you are really sorry to hear about the issues raised but that you did the best job you could and that you worked hard. And make it clear you're expecting to be paid. And if she didn't pay, or paid ungraciously, I think that would be pretty much the end of the friendship for me anyway. BTW in the text I'm seeing that she might not be paid but that's a different thing from you not being paid. If she gets snippy I would also say that they may have been upset by how she spoke to their daughters or by her leaving a stranger to clean their house, whether they mentioned it or not.

If she doesn't pay or tries to blame you then she was never your friend in the first place in my book!

peachyprice

I would imagine they were very unimpressed with her as they'd been specific about only wanting her to do their cleaning.

It was very unprofessional of her to roll up with you, with your child in tow to help, and to top it all for her to be rude to their daughters. I'm not suprised they want rid.

However, none of that is your problem, she asked you to do her a favour, she is obliged to pay you as promised.

peachyprice

belfastgirl23 wrote: »

was specifically with her. You're not trained as a cleaner (I presume )

Op is a cleaner with her own cleaning jobs