Broken Camera Lens

dream23

Hi,

Purchased a lens 18 months ago from a friend, who bought it new a year previously. Full price was £1250 and they're still listed around £1000 new.

It has recently failed. Been quoted £190 to repair it by an official canon service centre. It's a top of the range canon lens and is sold as hardwearing etc. but hasn't even lasted 4 years. Looking on the internet for similar faults with this lens it seems a very widely documented reason for failure and many have wondered if it's due to a manufacturing flaw (lens was well looked after, not dropped etc, just spontaneously failed during normal use)

I've got plenty of older canon equipment that it still going strong. I understand under the sale of goods act that I may have recourse to do something, but I'm not entirely sure of my rights, I also wonder if they can be convinced it's a manufacturing fault if there;s anything I can do.

The lens is currently at the service centre, they're waiting to hear back from me deciding what I want to do.

Any help greatly appreciated.

pcombo

I dont think you would get anywhere since you bought it second hand and not brand new. I would refuse to repair it for free or replace.

maninthestreet

Your contract is with your friend who sold it to you, not Canon.

vuvuzela

maninthestreet wrote: »

Your contract is with your friend who sold it to you, not Canon.

And that isn't a contract, as second hand goods in a personal sale are sold caveat emptor.

Equaliser123

vuvuzela wrote: »

And that isn't a contract, as second hand goods in a personal sale are sold caveat emptor.

It is still a contract but the implied terms of the Sale of Goods Act do not apply.

dream23

I thought as much; odd though, as selling an item shouldn't make it any less reliable...

Thanks anyway everyone, will see where the "manufacturing flaw" type route takes me. I know there was a recall on certain batches and am currently trying to find out if mine was part of that manufacturing run.

moonrakerz

dream23 wrote: »

Thanks anyway everyone, will see where the "manufacturing flaw" type route takes me. I know there was a recall on certain batches and am currently trying to find out if mine was part of that manufacturing run.

Only the original buyer can do that..............

Mankysteve

If your friend is still your friend why not try to get him to sort it, a bit dishonest but I would do it for mate usually soga rules would apply

Contract is with the seller not the maker and as it after 6 months it down to your friend to prove the fault is inherent with the item not the supplyer ie independent engineers report.