Santander Telephone Banking

MOPI

Hi I have recently moved my current account from Halifax to Santander however everytime I ring the telephone banking number I am prompted to enter my cards 16 digit number, which I do but it keeps saying its not recognised!!!!! I spoke to the Santander customer service rep when I got through about it and she said its been happening ever since the merge of the banks!!!

Is anyone else experiencing this?

Im tempted to make an official complaint.

Thanks

ffacoffipawb

MOPI wrote: »

Hi I have recently moved my current account from Halifax to Santander however everytime I ring the telephone banking number I am prompted to enter my cards 16 digit number, which I do but it keeps saying its not recognised!!!!! I spoke to the Santander customer service rep when I got through about it and she said its been happening ever since the merge of the banks!!!

Is anyone else experiencing this?

Im tempted to make an official complaint.

Thanks

Santander =

MOPI

Hahahaha.

I like it.

I knew I would be letting myself in for this sort of incompetence from Santander before I joined but the £100 was too much to resist!