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Milk&More -Free offers [merge]

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  • aless02
    aless02 Posts: 5,119 Forumite
    So if I have an invoice for £10.25 on my account, does that mean the £10 TGRAPH didn't come off and I'm going to be charged the full amount? Or does it only get deducted after the 20th? I'm confused...
    top 2013 wins: iPad, £50 dental care, £50 sportswear, £50 Nectar GC, £300 B&Q GC; jewellery, Bumbo, 12xPringles, 2xDiesel EDT, £25 Morrisons, £50 Loch Fyne

    would like to win a holiday, please!!
    :xmassmile Mummy to Finn - 12/09; Micah - 08/12! :j
  • aless02 wrote: »
    So if I have an invoice for £10.25 on my account, does that mean the £10 TGRAPH didn't come off and I'm going to be charged the full amount? Or does it only get deducted after the 20th? I'm confused...

    If you don't do anything, it won't come off and you will get charged the full amount. You'll need to ring them- they're generally pretty good with refunds and should take it off your invoice- but make sure you do this well before the 20th.
  • What is their telephone no please?
  • YeovilFC
    YeovilFC Posts: 136 Forumite
    compmad1 wrote: »
    What is their telephone no please?

    I haven't memorised it, but searching Google or their website would have been quicker than typing your question on here! ;)
  • Aesop
    Aesop Posts: 23,773 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    all us
    0845 606 3606 The quickest and easiest way to contact us is to call. Lines are open 8am-6pm every day (closed on Christmas Day, Boxing Day & New Years Day). BT calls are charged at local rates but calls from other networks may vary. Write to us
    Alternatively, you can write to us at:
    Freepost, milk&more Customer Services, 47 Aylesbury Road, Thame, OX9 3PG
  • scat
    scat Posts: 403 Forumite
    edited 12 November 2010 at 7:01PM
    My other half got her invoice today... they failed to take off the £10 TGRAPH voucher! Not a happy bunny, going to have to ring them at god knows how much per hour :( No email contact address.

    I thought you were only invoiced on the 20th of the month? I seem to have a running tally of my orders so far (which updates when I add orders) but wasn't worried about the £10 not showing as the full month isn't up yet..

    yes have just checked original T&C - they state 'The £10 off will be visible on the first invoice when received on or around the 20th of the month of ordering'
  • scat wrote: »
    yes have just checked original T&C - they state 'The £10 off will be visible on the first invoice when received on or around the 20th of the month of ordering'

    This sounds a little fuzzy to me. 20th of the month of ordering? How do they know what your gonna order on the 24th? If I order on the 24th of November then by their logic, I should be invoiced for this order on the 20th of this month, which would have been in the past.

    Surely it should say "The £10 off will be visible on the first invoice when received on or after the 20th of the month of ordering or the month following if ordered after the 20th."

    That seems clearer, I assume it's what they meant although it has been written by me. (milkandmore, I'm jobless, please hire me as your T&C writer :beer:)
    Thought for the day: each generation of mankind tends to hug the illusion of having reached the culmination of human achievement. Yet, as we scoff at our groping ancestors, so our descendants will surely scoff at us.

    -C.F Harriss - Worthing at War - August 17 1941
  • I GOT A NEW CODE FOR THE FREE BISCUITS!

    :j


    "All you need to do is follow these 3 easy steps:
    Go online to milk&more and add items to your basket with a minimum spend of £2.50.
    Add a box of St Kew Dairy Biscuit Selection 600g (worth £4.99).
    Enter the code DUNKFREE (use capitals) to the Promotion Code box in your shopping basket and then hit the 'Go' button to claim your freebie.
    It’s that simple."
    I Was Born Intelligent, Education Ruined Me
  • shessyed wrote: »
    I GOT A NEW CODE FOR THE FREE BISCUITS!

    :j


    "All you need to do is follow these 3 easy steps:
    Go online to milk&more and add items to your basket with a minimum spend of £2.50.
    Add a box of St Kew Dairy Biscuit Selection 600g (worth £4.99).
    Enter the code DUNKFREE (use capitals) to the Promotion Code box in your shopping basket and then hit the 'Go' button to claim your freebie.
    It’s that simple."

    Only seems to be available to new customers as I got, "Sorry, you have used a sign up offer before so are not eligible for this promotion". :(
    2010 Comp wins: Lamaze baby toy, Cushelle koala, Frusli bars, knitted monkey, nursery rhyme DVD

    Christmas sorted for my LO (apart from Frusli bars - they're mine!)
  • I have 2 accounts - 1 which used a sign up offer and 1 which didn't. It worked on the one which didn't (said code had been applied) but the biscuits stayed at £4.99. Iv ordered them, but we'll see.
    Thought for the day: each generation of mankind tends to hug the illusion of having reached the culmination of human achievement. Yet, as we scoff at our groping ancestors, so our descendants will surely scoff at us.

    -C.F Harriss - Worthing at War - August 17 1941
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