We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Cancelling Virgin Media Broadband query

happyhunter
Posts: 376 Forumite
Hi, would be grateful if someone with experience could help.
My Virgin Media Broadband (Cable) 12 months contract ends at beginning of September. Looking at their T&Cs, it kind of suggests that you can only give 30 days notice after the minimum contract term.
Does that mean I cannot give notice until 12 months have completed and therefore disconnect at the end of month 13?
Most 12 months contracts on mobile phones or Sky, you are allowed to give the notice at month 11.
Have I understood their cancellation terms correctly?
Also, do I need to return them both the modem and wireless router?
Not sure if it is just the modem that forms part of their hire-equipment and the Netgear wireless router classed as a 'freebie'.
Thanks in advance.
My Virgin Media Broadband (Cable) 12 months contract ends at beginning of September. Looking at their T&Cs, it kind of suggests that you can only give 30 days notice after the minimum contract term.
Does that mean I cannot give notice until 12 months have completed and therefore disconnect at the end of month 13?
Most 12 months contracts on mobile phones or Sky, you are allowed to give the notice at month 11.
Have I understood their cancellation terms correctly?
Also, do I need to return them both the modem and wireless router?
Not sure if it is just the modem that forms part of their hire-equipment and the Netgear wireless router classed as a 'freebie'.
Thanks in advance.
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.6K Work, Benefits & Business
- 600K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards