TalkTalk LLU to Sky

deklan99

Anyone trying to escape TalkTalk LLU and wanting to go for Sky might find this page of use if your exchange has their LLU - http://www.sky.com/shop/help-guides/broadband-talk/switching-broadband/
No idea of cost or if it's a new line etc. but at least there's something to go on rather than "you must go back to BT" mantra.

penrhyn

How did you get on?

mr.brightside87

I want to know as well. Be interesting to see if it's similar to the problem I had

TalkTalk

Hi Deklan99,

It looks as though this may be a new line installation as the FAQ's on the site you referenced does state if utilising this service you would need to ensure you cancel with your current supplier.
If this is a new line installation this aspect is imperative as if you dont call TT to cancel and we receive no instructions from Sky (if its processed as a new line rather than transfer) then you will continue to be billed as the service will remain active.

As no instruction to cancel is received you will also be liable for these charges so anyone looking to use this process would need to be aware of this.

Regards