Appalling quality 'bespoke' suit. Can I take the tailor to court?

unholyangel

LaurenceKing wrote: »

* They said the suit would be 'Italian' but it was made by a Chinese man. I am not racist and actually do not care who makes the suit as long as the quality is good. But does the fact that they lied about this help if I take them to court?

The suit may well be italian (italian fabric). Or did they specifically state "it will be made by an italian"?

Did you pay in cash or by credit or debit card?

KimYeovil

Bespoke suits start at £2,500 to £3,000. Sounds as if you got what you paid for.

CHR15

I can make a great Chinese Hot and Sour Soup..... Doesn't make me a Chinaman.


Why does a "very poor" person spend £700 on a suit?

Not just the expense of the Suit... but what was it for??
Doesn't sounds like the sort of person who rubs shoulders with the rich!

unholyangel

CHR15 wrote: »

Doesn't sounds like the sort of person who rubs shoulders with the rich!

As if the rich would dare to touch anything that was a polyester blend :rotfl:

cyberbob

LaurenceKing wrote: »

Can I take them to court? How to proceed?

You can take anyone you like to court. It's if you will win is the question. Get some proper legal/consumer advice speak to the CAB and even consumer direct and even your local trading standards. You will then be in a better position to make an informed choice of your next move.

http://www.consumerdirect.gov.uk/

Meepster

This post is brought to you in association with the word "troll" ...

moonrakerz

I wouldn't mess with these guys, look at the address !

LaurenceKing wrote: »

10 Sicilian Avenue

Mafiosi AND the Triads - dodgy :D

LaurenceKing

CHR15 wrote: »

Why does a "very poor" person spend £700 on a suit?

Thanks for this. I wasn't poor then but the recession has court up with me. It's too complicated to go into here but it's like if someone has what seems like a steady job, buys something, then is made redundent and suddenly the amount that they spent becomes significant.

Not that that is why I want my money back. The suit is of appalling quality.

JimmyTheWig

Ok, Laurence. You've got two choices.

1. Pursue your card company. You are claiming that the goods were not "as described" as it was described as a perfect fit but it doesn't fit.
This may involve various phone calls to various people / departments as they often don't know how to deal with this.

2. Pursue the tailors. Coming apart after being worn once is faulty. They have to refund you.
This may involve you taking them to court.

Choose which route you think would be easier and go for it.
Personally I'd give the tailor one more chance at putting things right and if that fails then go down the card company route.

peachyprice

Butlers1982 wrote: »

Thanks Jimmy, was begining to think it was me that had said something wrong...

From the reaction I assumed that there was a less than helpful post before yours that had been removed. That response to your post makes no sense at all.