Number porting - Effect on cashback

Genie

I just bought a new Orange contract phone off e2save with a cashback offer on it (payable after month 6 and 12)

If I port a T-Mobile number onto this new contract, does anyone know if that will have an effect on my cashback, or do I have to keep the number they gave me for the minimum 12 month period.

Smartasss

In view of the large sum involved, it would be better to get this query answered by e2save in writing.

You can use their website contact form to mail them - they say you get a reply within 72 hours.

Genie

Thanks. I suppose it would be better getting the answer from them in writing and keeping a copy if they say it's ok.

Woby_Tide

the cashback is on the contract not the number

Smartasss

Correct - but as they set great store by getting you to send in appropriate invoices to claim cashbacks, and if you change your number the invoice from Orange will have a different number to that originally sold, it will be safer to have a written confirmation that changing numbers won't affect the cashback.

Unless, of course, you will underwrite any problems in the future for Genie!

Aletank

Please post e2Save's reply as I'm interested as I'm sure others are

Many Thanks

andy88_2

For others interested, ask the question on ordering; I was offered the option with a different dealer. Easier to do it at the beginning

Genie

I got the following reply:

Porting your number will not affect your cash back, however, we only
port numbers across to O2 and Vodafone, all other networks will deal with
that themselves.

So I guess that means it's ok to port another number onto my new contract.

Anon

Does anyone know the OSPS policy on this please?

Anon

LD

Anon wrote:

Does anyone know the OSPS policy on this please?

Anon

well I ported my number last year, no problem all money paid

Anon

Thank you LD.