1899.com - How to contact?

Heinz

Thomask wrote: »

The calls are always to Australia, New Zealand or the States.

In particular it has been the calls to NZ which are being over charged - website says one thing, voice before it connects you says another and the charges are another price yet again!

Has happened on most calls.

How are you dialling? Using the 1899 prefix (from a BT line) or using the 08081708708 gateway number?

Calls to NZ are 4p connection + 2p/minute via the prefix but 4p connection + 3p/minute via the gateway number.

coolsteel

Hi i was overcharged by 18185 not by alot but i to was unable to contact them, i believe 1899 18866 and 18185 are all part of the same group. I am taking the loss because it was under £1 but would like contact details of all of these companies.
Regards
Coolsteel

Heinz

http://18185.co.uk/customerservices/...viceslogin.php

Click on 'Contact' at the top of their home page. Click on 'here' under 'Contact customer services'. Click the 'Report a fault' button and then on Next on the small page that appears. Fill in your A/C and email address details. Fill in the form.

Thomask

MSE Archna - are you there?

I've replied to your private messages yet haven't heard back?

Thomask

Helllllllllo?????????

bogmartin

Dear Someone,

This link does't seem to work any more!

Can 'Someone' tell me how to contact them?

Yours,

Andrew

QUOTE FROM Heinz; 36006375
Click on 'Contact' at the top of their home page. Click on 'here' under 'Contact customer servi ces'. Click the 'Report a fault' button and then on Next on the small page that appears. Fill in your A/C and email address details. Fill in the form.[/QUOTE]

Heinz

The link still works for me.

http://18185.co.uk/customerservices/customerserviceslogin.php

hussaifa

BUMP!

Still no contact number, I have been looking for one for about a fortnight - and nothing on this thread for 5 years. I guess it does not exist. Maybe I'll email OFCOM and report back here with any successes...

By the by, I find the service simple, company's prices are great, just that as my DD failed (no money 'fraid!), I cannot use same details again. I have no other way to pay bill, so am stuck with BT for now...

Steve_xx

hussaifa wrote: »

BUMP!

Still no contact number, I have been looking for one for about a fortnight - and nothing on this thread for 5 years. I guess it does not exist. Maybe I'll email OFCOM and report back here with any successes...

By the by, I find the service simple, company's prices are great, just that as my DD failed (no money 'fraid!), I cannot use same details again. I have no other way to pay bill, so am stuck with BT for now...

Can you not log in to your account and change your payment details?

ballyblack

I was trying to change my C/Card details on the site as my card had expired

This option is not available today!

anyone else have the same problem or a work around?