Spyro,enter the dragonfly PS2 £0.99p!!

Contractor_2

rchddap1 wrote:

I've received the email today. How sad. But I've decided to query their excuse. It can't do any halm after all. Doubt they'll come up with the goods mind you.

Edit: Just noticed on the site it says 'unavailable'...ie, you can't buy it. If it is a fib, at least they're trying to be consistent...unlike many others.

Noticed they are selling the Platinum edition for the same price as the normal edition was supposed to retail for. I too have e-mailed them to query this. You never know

nursemolly

hey, i had the same message too. i have emailed them to query it?? might do some good but i doubt it.
fingers crossed

numptieheid

Same story here.
The email only came in at 11.21 this morning, and given the different wording in some of the emails sent, I am wondering if the company have jumped on the mistake and it took them a while to decide on how best to deal with getting out of it..if indeed thats what they are trying to do.
I mailed the company also asking for an explaination as to the product being available at the higher price when I checked over the weekend and as late as yesterday afternoon.
I also pointed out that I would be watching the site...as the product according to them is now 'discontinued' they won't be able to sell it again...and other companies will also be unable to gain supplies. It would be bad PR if they were caught to be fibbing.

panicos_2

Just had an e-mail to say none in stock so order cancelled.

julesnye

I just got this email:-

Dear ###### ,

We are writing to you to confirm that all or part of your recent order has been cancelled:

Order no.: 07959351
1 HC PLAYSTATION 2 GAME SPYRO: ENTER THE DRAGONFLY GBP 0.99


If you have not cancelled this order yourself and have not received an explanation as to why it has been cancelled, please do not hesitate to contact us.

Customer Service Department
https://www.hmv.co.uk


I have now queried this as no explanation has been given and I certainly didnt cancel it. See what happens now?

Curry_Queen

I have now received 3 different versions of ther cancellation email, yet I only ordered one game!!!!

You reckon they're trying to make sure I get the message LOL!!! :rolleyes:

amit_1

i also got twice emails from them but both different.

PINGA14

Also got 2 different emails. One this morning and
the other this evening.

Jetset_Jac

Following cancellation message.

Thought I'd tell TS about the item still being available online at a higher price. I'll let you know what they say.

I am writing to you with regards to your order, placed via https://www.hmv.co.uk, for the following item:

Cat.No: 3348542155046 Barcode: 3
Artist: PLAYSTATION 2 GAME
Title : SPYRO: ENTER THE DRAGONFLY

Unfortunately this item has since been discontinued from their catalogue, as the manufacturer is no longer producing the item. Therefore, we are unable to obtain this for you, and it has been cancelled from your order.

HMV has one of the most complete and up to date databases in the world. However, obtaining confirmation of discontinued titles, can take time to be communicated to us from the distributors. We always endeavour to keep our catalogue as up to date as possible. The product page has been updated to reflect this deletion.

Please accept our sincere apologies for any inconvenience or disappointment that this may have caused.

Regards,

Customer Service
HMV UK

helen21_2

HI All

After E-mailing HMV in the week, telling them how dissapointed i was with them, and suggesting they offer us the platinum edition that they "were" advertising, to save their, good/bad, companies name.

Recieved another e-mail off HMV today saying once again how terribly sorry they were, but hey guess what?

You guessed right :-) they no longer able to get the platinum edition either, this now is advertised as unavailabe, how quickly they managed to change that one to unavailable ay?