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Orange customer diservice

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  • Hi keefj

    I work for Orange and may be able to help. If you can drop me a mail using the email address in my profile, I'll have a look at this for you. So I can pick up your mail quickly, please add 'Andy Orange Response' in the first line.

    Please also include the reference ORT1006 and your username from this site, as without them, I will not be able to pick the case up.

    Hope this helps

    Andy
    Orange Response Team
    Official Company Representative
    I am the official company representative of Orange. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • keefj
    keefj Posts: 14 Forumite
    Huge thanks to Andy the Orange UK representative who sorted this out for me. If PAYG customer services were like him I'd be posting praise not complaints.

    Keith
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