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Broadand intermittent
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There have been lots of problems for some people with F2S Max service as you can see here:
http://www.freedom2support.net/forums/
which is why I haven't gone for it yet!
There are some helpful people on there (it is independent of F2S, but there do seem to be some F2S support staff who lurk there) who may be able to point you in the right direction on who to contact if you are getting no joy through the normal channels.
CharlieCharlie0
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