student email "ac.uk" Help needed

wallbash

Asked daughter , her student email address is
e.g wallbash@stu.mmc.ac.uk where mmc was Manchester met uni

wallbash

janthemum@stu.oaklands.ac.uk ????

Serenity

wallbash wrote: »

janthemum@stu.oaklands.ac.uk ????

There is no point guessing, different network managers will use different formats. In this case it is shown in the link I gave above, along with the link to login through and network support.

wallbash

Giving an example is not guessing!

elisebutt65

I'd contact the IT Dept at college as they will probably be more help than your tutor. I say that in my position as a personal tutor. Lol
I usually send my students with problems to see the techies

At my college, on the college website there is a link called staff and student login, that takes you through to the login screen. If your password doesn't work, it is possible tat it was a temporary one and has either expired or you've entered it wrongly too many times and you have to ring to get your id unblocked and password reset

Lokolo

Serenity wrote: »

Did you try what Lokolo suggested re the username? That is the most likely solution. If not there is an e-mail address and phone number for the college's network team on the staff/learner's link. I would link directly but can't as writing this on my phone.
Eta:
http://learn.oaklands.ac.uk/helpsheets/email/index.html


Ps learnt to copy/paste on this phone. Thanks And good luck.

Yes OP use this link above

Please do not sign up on the Live site as your account has already been created by us.

Your password has been set to your default network password. This is normally your postcode with either pwd or xpwd at the end. If your account does not accept the password please contact us using the contact details below and we will reset the password.

If you do not know your default network password please contact the LRC staff who will be able to check AD Toolkit and tell you your password. They will not be able to reset your password from AD Toolkit.

If you are having problems with your password or login please contact the service desk on extension 6007, 7792 or by emailing network.team@stulive.oaklands.ac.uk

In the link above, on the right hand side

To access your email please use the link below or press the following button...

http://www.oaklands.ac.uk/stwebmail

This will take you to the Windows Live thing, try and log in using your .ac.uk address with your postcode or password. If that doesn't work, email the network team using other email address.

janthemum

Thanks everyone...just logged on and working through all the great replies and suggestions you have given me.

Im going to work through them now give them all a good read and get back to you how I get on a bit later.:)

Observer

I may be not helping in the slightest here but have you already started the course? If you are due to start in september/october they might not yet have activated the accounts for new students as its only july? If so I would wait until at least August as you are not yet officially a student?

astraea

I dont know about anyone else but my student email address is accessed through outlook.

On your gateway/portal page when you click on email and it asks for username password you may need to put network\email address as you are accessing it outside of collage/uni.

thats what we have to do anyway

janthemum

Hi all.

Thanks for all your help.

I got in, in the end, I had to access it by clicking on 'the box' (?!) on the student page and it let me in! Hurray:j