Moving Country Talk Talk trying to charge me Cancellation Fee (18 month)

NoNoDrama

Hi I am 7 months through my TalkTalk contract but they are trying to charge me a disconnection fee even though I am leaving the country. I can understand if i was moving to one of their unbundled exchanges but I'm not!

Can anyone help with this - how do I get it waived?

Heinz

How is moving countries any different to moving counties as far as a contract is concerned?

mrtom21

NoNoDrama wrote: »

Hi I am 7 months through my TalkTalk contract but they are trying to charge me a disconnection fee even though I am leaving the country. I can understand if i was moving to one of their unbundled exchanges but I'm not!

Can anyone help with this - how do I get it waived?

Simple answer. You don't get it waived... Why should you? You are acting as though Talk Talk are out of order asking you to maintain a contract you agreed, or that it is crazy Talk Talk ask you to pay the early termination charged you agreed. My advice would have been to find a broadband supplier who had a shorter contract or no minimum term. It would have been more expensive but you cant always have your cake and eat it :P.

DVardysShadow

NoNoDrama wrote: »

Hi I am 7 months through my TalkTalk contract but they are trying to charge me a disconnection fee even though I am leaving the country. I can understand if i was moving to one of their unbundled exchanges but I'm not!

Can anyone help with this - how do I get it waived?

I can understand your position if you were moved to an unbundled exchange, but not for leaving the country.

pmlindyloo

How much are they charging you? Have a look here and check if it's right.

http://media.ofcom.org.uk/2010/06/17/cheaper-charges-for-uk-consumers-to-end-phone-contracts-2/

Imagine what you would have paid before June!

Inactive

Much as I detest Talk Talk, they did not force you to enter an 18 month contract.

I only ever use companies with a 30 day contract.

Buggles

Why should you get it waivered for?? How are you any different to anybody else? You are choosing to terminate a contract less than a 3rd of the way through. Surely you knew 7 months ago you'd be leaving the country?