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carphone warehouse exchanges
mirror-signal-manoeuvre
Posts: 8 Forumite
in Mobiles
Bought phone from carphone warehouse on 2 year Orange contract, I cannot understand it and want to exchange it> They say I cannot exchange the phone as its not faulty. What are my rights.
0
Comments
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I assume you mean you purchased in store, which means you'd have tried the phone before you bought it; so why did you buy it if you couldn't understand it? If you bought it online you can return the phone under the Distance Selling Regulations.0
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I did buy instore but when I got it home I have tried to work it but its not for me, all I want is a simpler phone I can understand0
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mirror-signal-manoeuvre wrote: »I did buy instore but when I got it home I have tried to work it but its not for me, all I want is a simpler phone I can understand
So why didn't you decide that in store before you bought it? I think you're stuck with it now.0 -
You used your rights to buy the phone. Unless they told you at that time that the phone did something different to what it does do, tough luck!0
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