they've cleared me out

crabyducky

myothercarisaferrari wrote: »

apparently the girl was misunderstood:eek: they are going to BACS transfer it onto my card, I hope it goes back today.

Do you think it is worth sending a complaint.

Thanks Kittie, I'll do the others bu postal order today x

Id definatley complain thats a rather big misunderstanding.

But instead of phoning it may be better to write a letter of complaint that way they cant misunderstand you complaint as a compliment. :rotfl:

kittiej

I should say cheeky so-and-so too!

Hope you have the money back very soon.

mr.ton

I would most deffo get onto your bank and explain the full situation.
Refuse to be fobbed off by them.

phil80

myothercarisaferrari wrote: »

apparently the girl was misunderstood:eek: they are going to BACS transfer it onto my card, I hope it goes back today.

Do you think it is worth sending a complaint.

Thanks Kittie, I'll do the others bu postal order today x

A BACS Transfer will probably take upto 3 banking days so you will probably be looking at tuesday next week before the money is back in your account. As it was there error tell them to make a CHAPS payment which is sameday.

myothercarisaferrari

I've been onto the bank a few times already but becuase it was a debit card transaction, it went through immediately. They gave me a number for Visa to call but I'll give the compnay till around 12 then call them back.

mr.ton

With the greatest respect - let this experience be a lesson for the future, never pay debts using debit cards or anything like that....

myothercarisaferrari

I know b ut I've never ever had a problem before :-(
postal orders are the way forward I think x

WASHER

Direct Debits are free, unlike Postal Orders, and the postage.

You will be protected under the DD guarantee.

Marisco

Hi My, sorry to hear all this, was it an overseas call centre?:mad: Do you have a bank account? If you do, set up a standing order cos PO's will cost you! Its only 50p, but still! Do a SO rather than DD, as you will decide with SO how much to pay. And get yourself down to the Air Show weekend for some R & R;)

GEEGEE8

Oh no! This is the last thing you need with all the stress before.. I'm glad that they will be repaying you though, although how sneaky of them!!