Flybe who to complain to

knightstyle

I complained about M-I-Ls flight being cancelled and was sending emails to Loretta.Capel@flybe.com but in spite of sending my latest message several times have not heard from her for over three weeks.
I feel I have been patient enough so how can I escalate my complaint?

neilbond007

http://www.flybe.com/charter/comments.htm

knightstyle

Thanks, have emailed them hope they don't ignore me again.

dmg24

Why not pick up the phone and call them?

cactusdust

knightstyle wrote: »

Thanks, have emailed them hope they don't ignore me again.

With all respect, companies have customer relations departments for a reason.

Emailing a random company email address; which I'll assume belongs to a manager, will quite rightly not yield a result for the above reason.

Sandoval

dmg24 wrote: »

Why not pick up the phone and call them?

Now now that would involve actually speaking to another human being. Much safer to sending repeated emails and posting a question on an internet forum than just ringing the company in a fraction of the time...

knightstyle

I don't call them as I am in France. They have now replied to my email to http://www.flybe.com/charter/comments.htm saying they will reply to my email dated 22nd June soon!!!!!!!

Voyager2002

The Flybe website directs you to a premium rate number for customer relations, so calling them is likely to be an expensive undertaking.