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Connecting iphone4 to SKY broadband-HELP

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Got my new iphone4 on friday and love it!

One problem though.......I cannot connect it to any wi-fi networks that require a password. Have tried to connect to my SKY broadband at home and just get an error message saying 'unable to join'
have tried it on my mums talk talk too and get the same message. Anyone have any ideas?

I've never had a smartphone before and so don;t really understand the difference between wi-fi and data, other than knowing wi-fi is free. I am clueless when it comes to any techie stuff.

Anyone help please?

Comments

  • ShaneUK
    ShaneUK Posts: 1,099 Forumite
    Part of the Furniture Combo Breaker
    The password is case sensitive - are you trying in uppercase?

    Also - on mine (iPhone 3GS) if you are a certain distance away from the box, it won't work.
  • tronator
    tronator Posts: 2,859 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 21 July 2010 at 10:17AM
    ShaneUK wrote: »
    The password is case sensitive - are you trying in uppercase?

    Also - on mine (iPhone 3GS) if you are a certain distance away from the box, it won't work.

    I think it's more a ASCII/HEX problem. The OP still seems to use WEP, which he shouldn't anymore. It can be hacked within seconds. He should change it to WPA/WPA2.

    http://forums.moneysavingexpert.com/showpost.html?p=33327621&postcount=4
    I've never had a smartphone before and so don;t really understand the difference between wi-fi and data, other than knowing wi-fi is free. I am clueless when it comes to any techie stuff.

    Wifi uses your wireless network, data the 3G network of your network provider and counts towards your monthly allowance.
  • dustystar02
    dustystar02 Posts: 1,461 Forumite
    thanks guys, i'm ashamed to say the uppoer/lower case never occured to me. Sometimes it takes someone else to point out the obvious. ha ha

    i'm at work now but will be trying the password - in the correct upper case - when i get home tonight. thanks again
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