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Would you take out extra insurance on Panasonic TZ9 camera from Currys

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  • Donnie
    Donnie Posts: 9,862 Forumite
    handful wrote: »
    TZ10 available cheaper...

    Already posted.
  • fwor
    fwor Posts: 6,863 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 20 July 2010 at 10:17PM
    Donnie wrote: »
    Don't try insult my intelligence. How can I compare like with like for such dissimilar products?

    Then why exactly did you compare them?

    Perhaps we can agree to disagree, as your personal experience seems to differ from mine. I buy lots of electronic gear, and I have so few failures that for me it would not have been worth the money.

    Maybe your personal experience is different and you've had lots of failures and breakages, and so gained more from claims than the cost of your extended warranties?

    You may laugh at consumer rights, but if consumers were to start consistently demanding what is due to them, we might someday be in a position where staff in shops actually acknowledge that we have some, rather than saying "sorry, it's out of warranty - tough" as they do now.
  • Donnie
    Donnie Posts: 9,862 Forumite
    fwor wrote: »
    Then why exactly did you compare them?

    Perhaps we can agree to disagree, as your personal experience seems to differ from mine. I buy lots of electronic gear, and I have so few failures that for me it would not have been worth the money.

    Maybe your personal experience is different and you've had lots of failures and breakages, and so gained more from claims than the cost of your extended warranties?

    You may laugh at consumer rights, but if consumers were to start consistently demanding what is due to them, we might someday be in a position where staff in shops actually acknowledge that we have some, rather than saying "sorry, it's out of warranty - tough" as they do now.

    My simple point is...for the sake of £19 over three years I get peace of mind that I don't have to get stressed out arguing with various levels of 'customer service' that they should fix my laptop for free.

    My experience is not much different than yours, though I like the cushion of a formal warranty.

    After all, this is a money saving website, so your advice is not wrong. People wishing to save money may wish not to even spend the extra on 'away from home cover'.

    It's different strokes for different folks. We don't need to disagree, as we are both right. Your solution will be right for some, as will mine.

    Of course if the likes of DSG were the only solution, you would get a lot more support from me. ;)
  • Katesmum / fwor / Donnie / and others

    Beware of buying a goldfish ! ;)
    Disclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ
  • PsiDOC
    PsiDOC Posts: 354 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    In a word... No. Extra cover is simply a con.
    Use the sale of goods act and make enough noise in the store if it goes wrong within a reasonable time.
    You'll either get security or the manager.. Either is good. The local rag will love a good story. ;)

    Psi
    Near a tree by a river, there's a hole in the ground.
    Where an old man of Aran goes around and around....

  • Richie-from-the-Boro
    Richie-from-the-Boro Posts: 6,945 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    edited 21 July 2010 at 8:55PM
    Extended Warranties, or what the industry calls back end sales, and what I call a ' goldfish '

    Extract from ISBN 009541187-7-4

    Chris went to a funfair recently, and noticed that at most of the stalls it was difficult to win anything. The ‘games of skill’ appeared easy, but when you tried, it was far harder than it looked, and most people went away a couple of pounds poorer and empty handed...

    But one stall was different... It was another game of skill...darts...but instead of having to hit a tiny target, all you had to do to win was hit a playing card. A blind man with the shakes could do it. And sure enough, everyone who paid their pound to have a go, hit a playing card and won a prize.

    Bad news for the stall owner then? .... Well not quite. You see, the prize for hitting a playing card on this site was...a goldfish. Now goldfish aren’t very expensive, but you’re never going to make much money ‘selling’ them to people for a pound.

    But this stall owner was a bit cleverer than that... You see, he knew that the people who had ‘won’ at his stall, hadn’t gone to the fair expecting to go home with a goldfish. He also knew that they probably had nowhere to keep it and nothing to feed it on...

    Which is why, at the back end of his stall he just happened to have a ‘Tank & Food Package’ available for £10! Chris watched with some amazement as punter after punter handed over an extra tenner to solve the problem created by their skill and good fortune. I dare say the stall owner made far more money from the sale of ‘Tank & Food Packages’ than he ever made from people paying a pound to try and win a goldfish...

    And I dare say he made a lot more money than the other stall owners who made their games difficult and were tight with their prizes.
    This really simple example demonstrates one of the most powerful business profit making secrets of all...the power of back end sales.
    _______________________

    Shops are desperate to sell extended warranty guarantees on any electricals we buy. A fidge / washer / TV has to be made / shipped around the world / advertised at great cost / £8 million to open a store / 30 staff at £30k per annum / legislation, health & safety, insurance etc and the profit on the item is ' x '

    Selling extended warranty at 30% of the products retail cost earns the store say a nett nett 10% which is 30% of the policy price. So a £200 quid washer has a £60 quid warranty which earns the store the same actual margin as selling the washer in the first place - it doubles their profit margin per item - but .. .. .. and its a big but - selling the washer had a distribution / marketing .. .. .. cost, selling the insurance has virtually no cost.

    There is little or no reason to buy this insurance and, if you do want it, you will normally be able to find cheaper elsewhere.

    Regulars here will remember that I recently bought a ' goldfish ' which cost 10% of the purchase cost and covered a five year period. My 40 year absolute refusal to fall for the back end sales trick was reconsidered when I had to pay £1k for a new TV to replace a TV that was only 14 moths old .. .. .. I decided that :

    - if the purchase costs more than £500
    - and if the insurance covers 5 or more years
    - and if the cost of the insurance is 10% of the purchase price


    Then and only then will I consider buying a ' goldfish ' - you decide your own criteria for buying a ' goldfish '
    Disclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ
  • beware of the junk mail you'll get from DSG too if you buy...just had a letter from them that could have been written for a horror story...immoral scum.

    I quote...( a little bit)

    "WARNING!!!
    If your cooker breaks down after the warranty expires you could face major repair bills, such as £123 for a replacement element....or even the full cost of a new cooker if yours is beyond repair!"

    Blimey O riley. How can these companies get away with this? I'm on here reading and absorbing other people's knowledge - I don't usually need to post but this is so immoral and wrong. Imagine a vulnerable person getting this - terrified and subsequently ripped off? quite possibly.
    I was so cross I looked up the number on the saynoto0870 site and plan to ring them later, not that it will change anything but it'll certainly make me feel better! Grrr!

    I thought that domestic appliances had a specific 'lifespan' - anyone know what that is?
  • Donnie
    Donnie Posts: 9,862 Forumite
    There is a danger of some getting confused by this thread. Independent warranty extensions backed by an Insurance company can be good value. In store warranty extensions are generally not good, but there are exceptions. Richer Sounds are ok and some Argos items, as long as the price of the warranty is low. Some manufacturer warranty extensions can also be good value, but some not.
    Ask if you are not sure. If you have already bought, there is a 'cooling off period', so you'll still have the opportunity to cancel if you are being 'ripped off'.

    Yes, items should last longer, but some prefer to have the peace of mind of a warranty.
  • hansi
    hansi Posts: 3,001 Forumite
    Part of the Furniture 1,000 Posts
    katies_mum wrote: »
    I have read up on which and the reliability is really good etc etc..am going to get this camera later its £249.99 (with a £25 cash back) do I need any extra cover?

    Thanks

    No, because iwouldn't buy it from Currys:eek:
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