MYSTERY SHOPPING THREAD XVI - please, no mention of client names or fees on here

jonno1001

ESA are my current favourites, plentiful jobs, self assignment, reasonable pay and nice staff

flyer

Fiver29 wrote: »

I meant to mention earlier but forgot. I got a call off GFK today asking if I could do an urgent job, unfortunately I mentioned that I do audits in the same shop so the chap who rang said I wasn't eligible after all. But what was really nice, was that he asked how the audits were going, how did I enjoy them, etc, and thanked me for all my hard work. TBH, it might just be something small, but I thought that was really nice. When I've had calls from other companies, and I've said 'I can't because of xxxx', all I've had is 'ok then, bye'.

Full marks to GFK

As a matter of interest, why did you feel you were ineligible? I have carried out audits and mystery shops at the same time and have never had a problem. In fact, I did one yesterday!

Fiver29

Has anyone done a GR supermarket delivery today? I have just tried to ener my results but it won't let me enter the delivery date, it says it has to be between 31/07/2010 and 03/09/2010

Fiver29

flyer wrote: »

As a matter of interest, why did you feel you were ineligible? I have carried out audits and mystery shops at the same time and have never had a problem. In fact, I did one yesterday!

I just assumed I was, and when I told the guy who rang, he went off to ask his manager who confirmed that I was ineligible.

flyer

Fiver29 wrote: »

I just assumed I was, and when I told the guy who rang, he went off to ask his manager who confirmed that I was ineligible.

Were they for the same company then? If not, how would they have known you did two assignments in the same store?

Fiver29

flyer wrote: »

Were they for the same company then? If not, how would they have known you did two assignments in the same store?

Yes they were both for the same company.

mysterious_girl

Fiver29 wrote: »

Yes they were both for the same company.

How on earth can you pass yourself off as a mystery shopper if you are doing an audit at the same time? Was it a covert audit, in which case they didn't know you were doing it? I'm a bit puzzled.

ukmonkey

MSing a shop that you're also auditing (particularly on the same day!) is asking for trouble from one of the companies, unless the audit is covert of course.

I don't MS a couple of supermarkets that I do overt audits at because I'm well known to the staff as I've been going there for yonks and yonks, therefore I don't feel that the treatment and service that I receive is 100% representative of what a normal customer would experience so wouldn't be fair nor useful to the companies concerned.

Fiver29

mysterious_girl wrote: »

How on earth can you pass yourself off as a mystery shopper if you are doing an audit at the same time? Was it a covert audit, in which case they didn't know you were doing it? I'm a bit puzzled.

I wasn't, which was what I stated in my original post.

Starting to wish I hadn't said anything now I only wanted to congratulate GFK on good service

ukmonkey

Fiver29 wrote: »

I wasn't, which was what I stated in my original post.

Starting to wish I hadn't said anything now I only wanted to congratulate GFK on good service

I think mysteriousgirl perhaps quoted the wrong post, and meant to direct her question towards flyer.