Another ebay question/help

soolin

gingababe wrote: »

Ok guys update!
the item where I believed not to be an authetic item has been sent back & refund has been given. The other two items where I haven't recieved them I have opened a claim, the one person hasn't answered the other person as said she posted it 14 days after I purchased it & once it is posted it is up to me now, not her!!! So what do I do now re the paypal claim???
Many thanks for all your help.
G x

Ignore any seller that tells you it is your problem.

Leave paypal claim open until you get a refund, you have opened a full chargeback haven't you? As she didn't post it for 14 days she has no seller protection anyway.

gingababe

soolin wrote: »

Ignore any seller that tells you it is your problem.

Leave paypal claim open until you get a refund, you have opened a full chargeback haven't you? As she didn't post it for 14 days she has no seller protection anyway.

Thanks soolin for your help yet again ! Full chargeback?? Not sure now?? Will have to check that?
Thanks
G

theonlywayisup

Full chargeback = fully escalated claim.

gingababe

Ok , one hasn't answered the paypal claim at all??? The other is saying happy to refund but has no money in paypal??? & I will have to wait!!

Thanks again for all your help

G

cyberbob

gingababe wrote: »

Ok , one hasn't answered the paypal claim at all??? The other is saying happy to refund but has no money in paypal??? & I will have to wait!!

Thanks again for all your help

G

Escalate the claims then paypal will refund if money there or not.

gingababe

cyberbob wrote: »

Escalate the claims then paypal will refund if money there or not.

Well the one where the person says she hasn't got any money in paypal has closed today & I have a payment pending!! The other one she has responded at all so I have escalated...

Many thanks for all your help I will let you know what happens.

G

macfly

Don't buy any raffle tickets - it just aint your lucky month.