CCP game, eve online crashes with vista...

greenpixey

Hi, ive been experiencing program crash with this game... any suggestions please? tried DEP off, firewalls off.... i think its a network problem, .
on my xp machine i sometimes have a little lag while the game sends or receives info, but on m y vista machine, it just crashes, windows gives a message saying ccp exe program stopped working and must close.

i notice this happens at peek time mostly.

Lil306

greenpixey wrote: »

Hi, ive been experiencing program crash with this game... any suggestions please? tried DEP off, firewalls off.... i think its a network problem, .
on my xp machine i sometimes have a little lag while the game sends or receives info, but on m y vista machine, it just crashes, windows gives a message saying ccp exe program stopped working and must close.

i notice this happens at peek time mostly.

It doesn't crash that often for me, maybe once a month if ever.... have you tried running the program in compatibility mode...

When it's happening, when you're exiting stations, navigating to new systems, after server maintenance. Any specific times?

I haven't checked my PC, but you could also check the CCP directory to see if there's a log. What antivirus software are you using aswell ?

greenpixey

ive tried:

dep off..
compatibility mode...
Run as administrator..

then all this.. because i got infected..

https://forums.moneysavingexpert.com/discussion/2571281


i use avast and the vista fire wall.

It happens when the client requests info... market, fleet history, mail, not so much with the wallet.

Tonight, it crashing first thing, because the market window is open when i log in...

It seems to be more frequent at peek 'broadband' times, always on fridays..

Lil306

Has the original issue been resolved yet. Was Eve also crashing before hand or when they released this new Tyranis patch ?

I think the issues are stemming more from the rogue programs as opposed to the game

You can try checking the event viewer for any errors that appear
- start - run - compmgmt.msc - event viewer - application,,,

Check that one next time Eve crashes.

greenpixey

ye, sorted the virus problem. Eve has always done this, on evey patch..but only on this machine. will check the log.

Lil306

Actually just thought of another thing, how up to date are your graphics drivers?

If your using Nvidia, consider going to their site and let their automated program run a search for your drivers. I recently upgraded mine because my computer was crashing on the nvidia nv4_disp.dll file

Given that all the functionality within Eve itself (like changing station etc) is server side handled on their clusters, the only client side actions are going to be graphics.

If it's crashing, it's a conflicting driver used by the game, whether it be graphics dll or a game DLL. Therefore I'd also suggest checking graphics drivers, if that don't work other option would be to remove / reinstall the game.

greenpixey

Ive reinstalled the game a few times, it doesn't seem to help.
I dont have a dedicated video card, just the build it one.
from my device manager, i have:

display adapter: intel(R) G45/G43 Express Chipset
monitor: Dell S1909WN(Analog)
sound, video and game controllers: realtek high def audio & intel(R) high def audio HDMI

greenpixey

ive found the windows log > applications...

this is it i think:

Faulting application ExeFile.exe, version 6.30.2.28293, time stamp 0x4c0ffff1, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x4f6f1006, process id 0x1cbc, application start time 0x01cb244f2a20f390.

greenpixey

NVIDIA Home > Download Drivers


NVIDIA Driver Downloads



Product Current
Installed Driver Latest Driver
Update Intel(R) G45/G43 Express Chipset 0.0 Your PC currently has the latest driver installed for your GPU. No driver update is necessary at this time.

Lil306

greenpixey wrote: »

Ive reinstalled the game a few times, it doesn't seem to help.
I dont have a dedicated video card, just the build it one.
from my device manager, i have:

display adapter: intel(R) G45/G43 Express Chipset
monitor: Dell S1909WN(Analog)
sound, video and game controllers: realtek high def audio & intel(R) high def audio HDMI

Few more for you.....

1 - Did you find any system event log errors?
2 - Try doing a Windows update on computer
3 - Try running c:\program files\ccp\repair.exe

Could be worth a shot....

Have you always used the same PC, there should be no reason for any installation issues if application has been reinstalled, but it's possible there may be some old links lurking around somewhere. I'd consider asking this on the forums for Eve aswell as there ain't many Eve players on this forum bar me and probably some others.

greenpixey

1 - Did you find any system event log errors? NO ERRORS THAT CORESPOND TO APP LOG

2 - Try doing a Windows update on computer ALL UPDATED

3 - Try running c:\program files\ccp\repair.exe DONE IN THE PAST, NOTHING TO REPAIR

I use 2 PC'S.. work and home. its always be a problem.