We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
BT Call Plan charges
kennyg123
Posts: 56 Forumite
in Phones & TV
I'm on Unlimited Weekend Plan. Can anyone tell me if 1571 is included in this plan. The BT website says 1571 is free!!!!!?????
BT have just charged me £1.00.
BT have just charged me £1.00.
0
Comments
-
1571 is free to hear your message, but you are charged if you press to return the call.
hang up and dial manually during your free period.0 -
It's only 'free' if you make 2 or more chargeable or inclusive calls per month on BT, otherwise, BT charge £1/month for it.I'm on Unlimited Weekend Plan. Can anyone tell me if 1571 is included in this plan. The BT website says 1571 is free!!!!!?????
BT have just charged me £1.00.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
I've made calls during the weekend so isn't that "inclusive"?0
-
As long as they weren't freephone calls, yes.I've made calls during the weekend so isn't that "inclusive"?Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
I've made a total of 10 calls between Friday 12.00 midnight and Sunday 12.00 midnight during the bill period but BT have still charged me £1.00!!!!!0
-
Hi Kennyg123
I can have it looked into for you send me an email to the email address in my public profile and I can advise further.
Please remember to include your account number in your email.
Cheers
Stuart“Official Company Representative
I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
-
-
BT_company_representative wrote: »
I can have it looked into for you send me an email to the email address in my public profile and I can advise further.
You could say what is meant by a chargeable call and an inclusive call but imparting information and participating in this forum on a significant basis is not part of your agenda.0 -
Just got off the phone from speaking to someone in India. I've been told that as I'm on the "Unlimited Weekend" plan that I have to make at least 2 "chargeable" calls per month otherwise I will incur a £1.00 charge. The person I spoke to apologised for the confusion over the wording on my bill - told me to ignore the word "inclusive" as it didn't really mean that!!!!!!!!! As a goodwill gesture they will refund the £1.00 charge on this occasion. Really bizarre!!0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 348.6K Banking & Borrowing
- 252.2K Reduce Debt & Boost Income
- 452.5K Spending & Discounts
- 241.3K Work, Benefits & Business
- 617.8K Mortgages, Homes & Bills
- 175.8K Life & Family
- 254.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 15.1K Coronavirus Support Boards