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Can anyone give me advice please

Hello all,

Apologies if i'm in the wrong section but i'm new to this site and really need some help.

I had a contract mobile phone with 3 mobile back in 2006 when i lived at my parents old house, last year i had a debt collection agency ring me to tell me that i owed them £99.00 and the debt was collected from 3 Mobile.

The snag is that i'm sure i paid it all up fully and then transfered it too a pay as you go phone, all this when i moved to my new house in a diffrent location, my mail was forwarded to the new address for a year and i even recall ringing them at my new address and changing it there, however, here is the problem it was 3 years ago and i have nothing from that date as i did the sensible thing and shredded it all.

I can't really prove anything, the only thing i have done is request a complete billing statement to show what i paid through the contract and how they come to £99.00 as it seems a really bizzarre figure to me, all they keep sending me is a single sheet with the 3 logo on it and the amount i need to pay with a giro slip and they are saying that is a statement,

So anyone got any ideas how i can get this all sorted out ?

Thanks,

Andy. :(

Comments

  • Jon_01
    Jon_01 Posts: 5,931 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If you paid by CC or DC you could get the bank to supply you with the records from the time in question and the give 3 the dates of the payments...
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