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Fast help needed, Hormonal teenager locked out of Messenger!

My daughter can't sign into Messenger Live, since last night
It gives an error code
80004005 which isn't explained on the help site.
The rest of us are ok and she's just gone round to a friends and can sign in there.

Has anyone any ideas Please
«1

Comments

  • Try web messenger

    http://webmessenger.msn.com/

    Official MSN stuff, just don't have to install anything.
  • other
    other Posts: 307 Forumite
    when it fails, i remember there's a link to troubleshoot
    i find that is useful when i cant connection to msn
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    if it still refuses to work then ther may be a corruption in the program

    unistall messenger live and reload version 7

    http://www.oldversion.com/program.php?n=msnm

    MSN Messenger 7.0 (7.0 MB)

    and then make sure hers log on and then upgrade again
    Ex forum ambassador

    Long term forum member
  • If no one else can sign in using any other msn ids (easy to create a new one to try - ask your daughter how if you don't know), then maybe it's the actual connection of MSN. MSN has a nifty tool that if you click the troubleshooting button (I believe it appears after a few failed login attempts in a row). This troubleshooting section checks your internet connection and tries to resolve any problems due to that. This has solved a few of my connection issues in the past, both for MSN and my internet connection as a whole.

    Hope this helps
  • Torby
    Torby Posts: 1,704 Forumite
    This may be stupid, but is she signing in with the correct name and password?...is there a chance the "Caps Lock" key is depressed....I know you've probably checked all this....but sometimes its the simple things.....oh....and finally she hasn't logged on to msn on someone elses pc and forgotton to log off?
    I'm now a retired teacher... hooray ...:j

    Those who can do, those who can't, come to me for lessons:cool:

  • The trouble shoot said everything was ok
    Ithink I'll try uninstalling and doing it again, we do have the latest one.
    I hope it keeps all the addresses etc!! or I'll have to move out LOL
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    nothing gets lost ...:)
    Ex forum ambassador

    Long term forum member
  • abr
    abr Posts: 166 Forumite
    i have been having problems from today with msn messenger.

    perhaps the trouble is a little more widespread.

    would like to know if others have problems from today??
  • It could be a multitude of things, but the way i see it is, you need to contact ms and tell them your account has possibly been seized, they'll ask you a series of questions to verify it's you, and send you a special password clearing link which you use to change your password.
  • this may be of use to you.. it list what that actual error code is
    http://www.asksomeone.net/forums/index.php?showtopic=1325
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