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Are Royal Mail legally allowed to do this...fuming!!!

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Comments

  • kriss_boy
    kriss_boy Posts: 2,131 Forumite
    RM are turning into idiots.

    My mum made her 2nd claim outa over 200 things posted, and theyve turned into complete fools.

    A mirror she sent got damaged and they said she could only have a claim if she responded with 2 evaluations within 5 days. Baring in mind the item is with the buyer....

    RM... complete clowns. The local depo near me has stopped talking parcels because they are too lazy and the other two post offices in my area are equiped with employess who all hate their jobs and sigh as you walk through the doors.
  • I hate RM they are a law unto themselves!
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    kevinyork wrote:
    I then started monitoring Special Deliveries and noted that several didnt show a time on them. Again, the time box next to the scanned signatures were also blank so I contacted my customers for these non timed ones and guess what....they were delivered late!

    .

    Exactly the same with me, had several SD's without times on the website and every single one was delivered late.:mad:

    My last claim for late delivery took 3 months for a refund cheque to arrive.
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